Risk Management Division Director: Roger Pickens 770.822.7814 Roger.Pickens@gwinnettcounty.com

Mission Statement

To provide superior plans, programs, and services to protect the physical and financial wellbeing of Gwinnett County's citizens, employees, plan participants and assets.

Vision Statement

The Risk Management Division is a reliable resource of superior customer service while safeguarding County assets, both financial and human.

Value Statements

Values are beliefs that do not change over time. They are what we believe in, what we do, and what govern our decisions on a day-to-day basis. They are the principles and standards for the framework upon which the Department of Financial Services is built. Conformance by the Division to these core values maintains employee and public trust.

• Superior Customer Service
  We are committed to providing innovative service in a manner that is courteous, responsive and efficient. We require a high standard of performance and commitment to excellence from employees in order to provide the highest level of service to all.

• Integrity
  We will carry out our responsibilities with integrity by conducting County business in a responsive, conscientious, ethical and professional manner.

• Accountability
  We provide stewardship of employee and public resources as evidenced by our compliance to County, State, and federal regulations and by effective internal controls.