To enhance the quality of life and property values in Gwinnett County by planning for growth and enforcing construction and environmental standards for development in new and revitalizing residential and non-residential neighborhoods.

To protect the natural environment and facilitate the creation of a built environment desired by the citizens of Gwinnett County through planning and development review.

Integrity: We are committed to conducting business responsibly with integrity through planning, reviewing, and monitoring of development.

Responsiveness: We will endeavor to provide quality service to our customers in a timely manner.

Excellence: We will strive to maintain an excellent standard of service to our customers while committing ourselves to act with courtesy and professionalism.

Teamwork: We will encourage and support an environment where team members bring individual strengths and talents to work together to meet our unified goal of superior customer service.