The Administrative Services Division aids the Chief of Police in all administrative areas and serves as a liaison to the Gwinnett County Law Department to assist in both internal and external legal matters. The Assistant Chief of the Administrative Services Division reviews all disciplinary actions, use of force reports, pursuit reports and grievance claims, and acts for the Chief of Police in routine matters relating to these areas. Other responsibilities include maintaining departmental performance measures, personnel strength accounting, and managing special and short-term projects as directed by the Chief of Police. The Administrative Services Division consists of the following:
Accreditation Manager
Tammy Koonce
770-513-5241
Tammy.Koonce@gwinnettcounty.com
The Police Department attained initial accreditation in November 1993 through the Commission on Accreditation for Law Enforcement Agencies (CALEA) and is one of only 610 internationally accredited law enforcement agencies. CALEA's accreditation program aims to improve delivery of law enforcement service by offering a body of standards, developed by law enforcement practitioners, covering a wide range of up-to-date law enforcement topics. It recognizes professional achievements through an orderly process for addressing and complying with applicable standards.
Managing and maintaining continual compliance with all applicable standards is the primary responsibility of the Accreditation Manager. The Department completes an accreditation process every three years to maintain its status as an accredited agency. Successful completion of the program requires commitment from all levels of the organization.
In August 2007 the Department underwent a CALEA reaccreditation on-site. A team of assessors visited the Department and examined compliance with CALEA's 446 standards. The Department received its reaccreditation in November 2007.
Homeland Security
The Office of Homeland Security and Emergency Management Agency is responsible for developing plans and procedures that help prepare Gwinnett County for disasters, both natural and manmade. Among these are severe weather events, the potential for terrorist activity, and the potential for a pandemic influenza outbreak.
Office of Professional Standards
The Office of Professional Standards reports directly to the Administrative Services Division Commander and is responsible for both the investigation of all applicants for positions within the department and the investigations of serious allegations of employee misconduct. These tasks are accomplished by two different units: Background Investigations and Internal Affairs.
Open Records Manager
It is the responsibility of the Open Records Manager to ensure departmental compliance with the Georgia Open Records Act and to personally receive, respond to, and comply with all open records requests. This manager also completes special projects that are assigned by the Chief of Police.
Public Information Officer
The Public Information Officers (PIO) serves as the point of contact for news media representative and assists news personnel in covering routine news stories and more complicated stories such as those at the scene of major accidents. This requires being available for on-call responses to the news media, preparing and distributing news releases, and arranging news conferences. The PIO must also coordinate and authorize information about victims, witnesses, suspects, and information concerning confidential investigations and operations at the direction of the Chief of Police. The PIO is responsible for developing procedures for releasing information when other public service agencies are involved.
Staff Inspections
Troy Hutson, Lieutenant
770-513-5216
Troy.Hutson@gwinnettcounty.com
An inspections process is an essential mechanism for evaluating the quality of the Department's operations, ensuring that the Department's goals are being pursued, identifying the need for additional resources, and ensuring that control is maintained throughout the Department. The inspections process compares the Department's formal expectations with actual performance.
Inspections, conducted with clear objectives and a positive approach, provide a means of communication within the Department, not only downward, but also upward. The focus of staff inspections is directed toward policies, procedures, systems and equipment and only incidentally on persons
The function of an inspection is to provide fact-finding assistance to the commanders of each component within the Department. The person conducting the inspection is responsible for providing an inspected components' commander with a systematic, objective review of office facilities, property, equipment, personnel administration and operational activities outside the normal supervisory and line inspection procedures.
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