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Due to scheduled system maintenance, several online services will be unavailable on
Saturday, October 04, 2014 from 9:00AM to 12:00PM.


Pay Water Bill Online

Beware of utility bill scams
There is currently a scam circulating throughout the nation where scammers are claiming that the president or the federal government will provide credits or apply payments to utility bills. Residents may be contacted by email, U.S. mail, social media, text, or direct phone calls. The scammers request residents’ Social Security numbers and other personal information, and then give victims fraudulent banking information to use to pay their utility bills.

The Department of Water Resources offers the following tips to prevent becoming a victim of these scams:

  • Please do not provide your personal or financial information to anyone you do not know
  • If you suspect you have been contacted by these scammers, contact your local police department
  • Do not attempt to make payments for utility bills using financial information from someone else

Water and sewer line repairs
Property owners, please note that any water and sewer lines built on your property to serve your home or business belong to you. You are responsible for making any needed repairs or maintenance either inside your building or outside on your property between your building and the water meter or sewer main.

Many private companies offer services and insurance coverage for such repairs. County policy does not allow us to recommend or endorse any particular company.

Customer Self Service Forms
Click here for online self service form for Automatic Payment.
 
Department of Water Resources
Water Resources Department
684 Winder Highway
Lawrenceville, GA 30045

Helpful Contact Phone Numbers
For a list of Water Resources contact phone numbers, click here.

Water Resources Careers
At Gwinnett County, we believe that a career in water resources is both satisfying and rewarding. Professionals in the water industry are directly involved in protecting and preserving the health of the community and environment. There are also a vast number of job opportunities that exist within the industry. Please visit www.H2Opportunity.net for more information on careers in the water industry.

Toilet Rebate Program

Toilet Rebate Program Information