In order to report a code violation in the unincorporated areas of the county, please call the Gwinnett County Police Services Quality of Life Unit Hotline at 770.513.5004 or click here to report a code violation online.
However, please be advised that anonymous complaints cannot be processed. It is not necessary to personally speak to a code compliance officer to report a violation. Violations may range from storing junk vehicles on private property to operating a business, such as automobile repair, in a residential area.
Code violations are handled by the Quality of Life Unit of the Gwinnett County Department of Police Services. Staff are available to receive telephone calls between 8:00 am and 5:00 pm. Monday through Friday, except holidays. Please call the Quality of Life Unit Hotline at 770.513.5004. After notifying the department of a possible violation, please allow at least 14 calendar days for it to be investigated. After that period of time, a phone call to the department may be made to obtain an update on the status of resolving the violation and a projected compliance date.
Violations of the Gwinnett County Zoning Resolution, Sign Ordiance, and Property Maintenance Ordinance are prosecuted in the Environmental Division of Recorder's Court and are subject to a penalty of up to $1000 and/or 60 days in jail per violation per day. To report code violations, please call the Police Services Quality of Life Unit Hotline at 770.513.5004 or click here to report online.