Mission

To enhance the quality of life and property values in Gwinnett County by planning for growth and enforcing construction and environmental standards for development in new and revitalizing residential and non-residential neighborhoods.
Vision

To protect the natural environment and facilitate the creation of a built environment desired by the citizens of Gwinnett County through planning and development review.
Values

Integrity: We are committed to conducting business responsibly with integrity through planning, reviewing, and monitoring of development.

Responsiveness: We will endeavor to provide quality service to our customers in a timely manner.

Excellence: We will strive to maintain an excellent standard of service to our customers while committing ourselves to act with courtesy and professionalism.

Teamwork: We will encourage and support an environment where team members bring individual strengths and talents to work together to meet our unified goal of superior customer service.