Unexpected Service Disruption

GwinnettCounty.com is currently unavailable due to an unplanned technical outage. We are aware of the issue and our technical team has been alerted and is working urgently to restore all services as quickly as possible.

Services currently unavailable

Online Water Bill Payment
Self-Service Forms
Licensing & Revenue Services
Solid Waste Management Services
Citizen Self Service Portal
Employee Self Service (ESS)

For immediate assistance

Water Account

If you have trouble accessing your water account, please email DWRCare@gwinnettcounty.com and provide your water account number, or call Customer Care at 678-376-6800.

Planning & Development Account

If you have trouble accessing your business license account, please email P&D-CustomerSupportCenter@gwinnettcounty.com and provide your account number, or call Planning & Development at 678-518-6000.

All Other Issues

For all other issues, please contact webmaster@gwinnettcounty.com.


For Gwinnett County employees

GC Workplace — Employee Intranet

Access the employee portal to continue working while we restore services.

Log in to GC Workplace
This page refreshes automatically every 3 minutes. Once the issue has been resolved, you will be redirected to GwinnettCounty.com automatically.