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Consumer Confidence Report

The Department of Water Resources has published the annual Consumer Confidence Report containing important information about the quality of your drinking water. Gwinnett County’s water is tested for various organic and inorganic substances in strict adherence to state and federal regulation.  In 2016, there were no EPA Safe Drinking Water Act violations to report.

Visit to view the annual water quality report and learn more about your drinking water.

Is Gwinnett Still in a Level 2 Drought Response?

Yes.  Gwinnett and 8 other counties in the metro Atlanta area remain in the Level 2 Drought Response, meaning there are a number of outdoor water use restrictions.    Those restrictions are outlined in the section below.

It’s been raining a lot.  Why hasn’t Lake Lanier filled up?

We have had a wet spring and start to summer – and that has helped push lake levels up.  In fact, since the beginning of the year, metro Atlanta has received just over 32 inches of rain.  Despite this rain, Lake Lanier still remains about 6 feet below full pool.  There are a few things that contribute to this: 

  • The lake dropped to about 11 feet below full pool last winter, which was the low point of the 2016-17 drought.
  • The rain deficit over the past year has been too great to overcome in just a few months, especially in the area north of Lake Lanier that drains into the reservoir.
  • Lake Lanier is a large reservoir, fed by smaller streams that have been slow to recover from the drought.
  • Spring rains certainly have helped, but the reservoir is still nearly 6 feet low — the lowest the lake has been at this time of year since 2012.

 Won’t summer rains help fill the reservoir? 

  • They may, but Lake Lanier is typically recharged by soaking winter rains. In the summer, we often see brief, fast-moving storms that aren’t as helpful at filling the lake as the all-day, steady rain showers that occur during the winter.
  • Each summer, lake levels typically drop due to evaporation and other factors. Last summer, which was especially dry, Lake Lanier fell nearly 10 feet.

Georgia EPD Drought Response Level 2

On November 17, 2016, the Georgia Environmental Protection Division declared a Level 2 drought response for 52 Georgia counties, including Gwinnett.  In response to this declaration, Gwinnett County Department of Water Resources would like to remind residents of current watering restrictions, as well as other ways to conserve water.

Outdoor Water Use Restrictions

For planting, growing, managing or maintaining ground cover, trees or shrubs, watering with an irrigation or sprinkler system is allowed on the following schedule:

  • Even numbered addresses (those ending in 0, 2, 4, 6 or 8) may only water on Wednesday and Saturday, before 10 a.m. and after 4 p.m.
  • Odd numbered addresses (those ending in 1, 3, 5, 7 or 9) may only water on Thursday and Sunday, before 10 a.m. and after 4 p.m.

For washing vehicles, homes, driveways and other structures:
  • Personal use of water to wash vehicles or pressure wash structures is not allowed.
  • Commercial car washes and pressure washing businesses are allowed to operate as usual.

You can use water outdoors any time for:

  • Drip or soaker hose irrigation
  • Watering personal food gardens
  • Hand watering with a hose that has an automatic cut-off, or with a handheld container
  • Irrigation of athletic fields, golf courses, or public turf grass recreational areas
  • Hydro seeding
  • Water from a private well
  • Commercial agricultural operations
  • Irrigation of plants held for sale, resale, or installation
  • Installation, maintenance, or calibration of irrigation systems
  • Alternative sources of water (grey water, rain water, condensate, etc.)

Click here for Frequently Asked Questions about the current guidelines for Outdoor Water Use.

Preguntas frecuentes en español

More information is available from the Metropolitan North Georgia Water Planning District, the My Drop Counts website and the Georgia Environmental Protection Division.

Conserving Water

Gwinnett County Department of Water Resources encourages water conservation year round and provides information on our website to help residents conserve water.  Click here to visit our Conservation Page.

Questions about Lead?
Click here for more information.
Beware of utility bill scams
There is currently a scam circulating throughout the nation where scammers are claiming that the president or the federal government will provide credits or apply payments to utility bills. Residents may be contacted by email, U.S. mail, social media, text, or direct phone calls. The scammers request residents’ Social Security numbers and other personal information, and then give victims fraudulent banking information to use to pay their utility bills.

The Department of Water Resources offers the following tips to prevent becoming a victim of these scams:

  • Please do not provide your personal or financial information to anyone you do not know
  • If you suspect you have been contacted by these scammers, contact your local police department
  • Do not attempt to make payments for utility bills using financial information from someone else

Water and sewer line repairs
Property owners, please note that any water and sewer lines built on your property to serve your home or business belong to you. You are responsible for making any needed repairs or maintenance either inside your building or outside on your property between your building and the water meter or sewer main.

Many private companies offer services and insurance coverage for such repairs. County policy does not allow us to recommend or endorse any particular company.

Customer Self Service Forms
Click here for online self service form for Automatic Payment.
Department of Water Resources
Water Resources Department
684 Winder Highway
Lawrenceville, GA 30045

Helpful Contact Phone Numbers
For a list of Water Resources contact phone numbers, click here.

Water Resources Careers
At Gwinnett County, we believe that a career in water resources is both satisfying and rewarding. Professionals in the water industry are directly involved in protecting and preserving the health of the community and environment. There are also a vast number of job opportunities that exist within the industry. Please visit for more information on careers in the water industry.

Toilet Rebate Program

Toilet Rebate Program Information