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Gwinnett County Animal Shelter Hours

Effective Tuesday, January 3, 2017, the Gwinnett County Animal Shelter will extend its public hours for most services provided at the shelter.

In order for us to most effectively serve you, please consider the hours listed below when planning a visit to the shelter.   

 
Animal Shelter: Office Hours               
Monday - Thursday   8:30am - 6:00pm 

Friday - Saturday      8:30am - 4:00pm
Closed on Sundays

Animal Shelter: Kennel Hours
            

Monday - Thursday   11:00am - 6:00pm
Friday - Saturday      11:00am - 4:00pm

Closed on Sundays

Animal Intake Hours
 

Monday - Friday       11:00am - 3:30pm
Closed on Saturdays and Sundays

Field Operations
Services will continue to be provided Monday - Sunday,  8:00am - 10:00pm

Phone Contact
For more information about the Gwinnett County Animal Welfare and Enforcement Unit, please call the animal shelter at 770.339.3200 during regular office hours.  Select option 7 to speak with a member of the front office staff.


Rabies
All pet owners should ensure that their pets, including indoor pets, are current on the rabies vaccination. CDC warns that unvaccinated animals or animals not current on their rabies vaccination that have been exposed to rabies should be euthanized immediately or strictly quarantined for six months and vaccinated a month before being released.

Rabies can be transmitted from an infected animal to humans. Prompt medical attention and treatment for rabies exposure may be needed after an exposure to an infected animal. Without treatment, rabies infection in humans is nearly 100 percent fatal. The Gwinnett County Health Department is available to answer questions regarding the impact of rabies on humans and can be reached at 770.339.4260.

If you or your child have been bitten or scratched by any stray animals, or if you know of anyone handling an animal possibly infected with rabies, scrub the wound with antiseptic soap and water, flush the wound, and seek immediate medical attention. If possible, the animal should be captured and tested. Please contact the Gwinnett County Animal Welfare and Enforcement Bite Office at 770.339.3200 ext. 5576, or call the after-hours non-emergency dispatch at 770.513.5700.

If you or your child have been bit or scratched by any stray animals, please call the Gwinnett County Animal Welfare and Enforcement Bite Office at 770.339.3200 ext. 5576 or the after-hours non-emergency dispatch at 770.513.5700.

It's important to remain vigilant and to remember that, if you encounter any animal behaving in an unusual or strange manner, you should not approach the animal. Instead, call 770.513.5700 and request professional assistance. A unit will be dispatched to investigate the situation.

What does a rabid animal look like?
Rabid animals may act tame. They may also display strange or unusual behavior. They may act aggressive, avoid food and water, foam at the mouth, or have trouble moving. Stay away from any unknown animals, especially wildlife. Report any animal acting unusual to Gwinnett County Police Animal Welfare and Enforcement at 770.339.3200.

How can I help protect myself and my family from rabies?

  • Make sure your pets get their rabies shots regularly
  • Keep your pets on your property
  • Do not leave garbage or pet food outside. Food left out may attract wild or stray animals
  • Stay away from wild, sick, hurt, or dead animals. Do not pick up or move sick or hurt animals. If you find a wild, sick, or hurt animal, call Gwinnett County Police Animal Welfare and Enforcement at 770.339.3200.
  • Do not keep wild animals like raccoons, skunks, foxes, and coyotes as pets. It is dangerous and also illegal
  • Teach your children not to go near, tease, or play with wild animals or strange dogs and cats

For more information about rabies incidents in Gwinnett County, click here.
Contact Information

Curt Harrell, Animal Welfare and Enforcement Manager
Curt.Harrell@gwinnettcounty.com

Cindy Wiemann, Animal Welfare and Enforcement Assistant Manager

Cindy.Wiemann@gwinnettcounty.com

Deceased Animal Removal
DeadAnimalRemoval@gwinnettcounty.com

Rescue Officer
AnimalRescue@gwinnettcounty.com

Volunteer: Email to request specific dates/times to volunteer at the shelter
AWEvolunteers@gwinnettcounty.com

Emergencies

To report an animal bite: Call 911 for medical attention first. The 911 operator will call us about the animal. To report cruelty cases or an injured, sick, or vicious animal call us at 770.513.5700.

Non-Emergency Situations 
During regular office hours (see above), contact the animal shelter, at 770.339.3200.  If the shelter is closed, you may call the non-emergency phone number for the Gwinnett County Police, 770.513.5700.  An Animal Control Officer will then be notified.


Pet Listings
To see pictures of some of the many dogs and cats who need a good home right now, click in the left navigation bar.

Lost Animals
To reclaim your lost pet from the Shelter, bring identification (drivers license or Georgia ID) and proof of ownership, such as vet records.

Lost or Found
Please note that it is your responsibility to go to the shelter to look for your lost pet(s). Strays are held for a minimum of three (3) days and may then be offered for adoption, rescue, or, in extreme cases, euthanized. The website and the lost/found directory are updated Monday through Saturday, so it is preferable that you visit the shelter to look for your pet.

To assist with identifying animals, please ensure that your pet is properly identified with a collar and tag and/or a microchip.


Request Documentation from Animal Welfare and Enforcement

In order to better serve our customers, there is a process in place for requesting documentation related to the Gwinnett County Animal Welfare and Enforcement Unit.  If you would like to request documentation from the unit/shelter, please send an email request to: awerequests@gwinnettcounty.com.


Gwinnett County Animal Shelter Closings: 2017

During 2017, as in past years, there are scheduled Gwinnett County Government holidays that will result in the closing of the Gwinnett County Animal Welfare and Enforcement Shelter. We ask that you note these dates in advance so that you will not be inconvenienced when planning a trip to the shelter. 

Monday January 16 Martin Luther King Jr. Day
Monday February 20  Presidents Day
Monday May 29  Memorial Day
Tuesday July 4  Independence Day
Monday September 4 Labor Day
Friday November 10  Veterans Day
Thursday November 23 Thanksgiving Day
Friday November 24 Day after Thanksgiving
Friday December 22 Christmas Eve
Monday December 25 Christmas Day

If additional closings are indicated due to unforeseen circumstances, such as inclement weather, we will post that information here on our website as quickly as possible. 

The staff of the Gwinnett Welfare and Enforcement Section wishes you and your family prosperity and happiness in 2017. We hope that you'll visit our shelter and consider the joy that adopting a new pet can bring to your home and your family.


Volunteer at the Gwinnett County Animal Shelter

If you would like to donate some of your time to help care for animals at the Gwinnett County Animal Shelter, please contact our Volunteer Coordinator, Barbara Kettles, at 678.226.7213.  To schedule time(s) to volunteer, you may send an email to: AWEvolunteers@gwinnettcounty.com.

Listed below are links to more information about the Gwinnett County Animal Welfare and Enforcement Unit's Volunteer Program and the form that must be completed, in order to become a volunteer at the shelter.

Animal Shelter Volunteer Flyer

The animals and the staff of the Gwinnett County Animal Welfare and Enforcement Unit would greatly appreciate your time and assistance.


Donate Supplies to Help Animals at the Shelter
All types of donations are welcome and appreciated by the Gwinnett County Animal Welfare and Enforcement Center.

Below is a list of items that are always beneficial to the shelter:
  • Canned food for kittens, cats, and dogs (pate only; no salmon)
  • Cat carriers: medium size, hard plastic
  • Large orthopedic dog beds (washable)
  • Frontline flea control for dogs and cats
  • Cardboard cat scratchers
  • EZ Nabber 16”
  • Cat Traps
  • Towels
  • Blankets

Support the Animal Welfare & Enforcement Shelter
Support the Animal Welfare &
Enforcement Shelter with a tax-deductible contribution

View 2015 Changes to the Animal Control Ordinance
The Gwinnett County Board of Commissioners approved changes to the Gwinnett County Animal Control Ordinance in 2015. These changes relate to tethering, cruelty, neglect, boarding, and the keeping of livestock. To help you understand the revisions, the Animal Welfare and Enforcement Unit compiled a list of frequently asked questions. These are located on the unit’s FAQ page.

To view the updated Ordinance, click here.


Procedures For Owner-Surrendered Animals

In order for an owner to surrender an animal to the Gwinnett County Animal Shelter, an appointment is required.

To request an appointment, complete the form below and upload a picture of your animal.  Please note: the picture is required.

You will be contacted by the Rescue Coordinator within 48 hours of the receipt of your request.  The Coordinator will notify you of your appointment time and will also offer advice about ways you might possibly be able to keep your pet. 

Appointment times will be scheduled during hours when the Animal Intake area is open for regular business: Monday through Friday, from 11:00am to 3:30pm each day. 

If you have questions regarding this procedure, please contact the shelter at 770.339.3200 during regular business hours. Choose option seven (7) fo speak with a member of the office staff.

Owner Surrender Appointment Request Form


Options For Reporting Deceased Animals For Removal

There are  two (2) options for reporting deceased animals that need to be removed from the road(s). 
1) Contact the non-emergency number for Gwinnett County Police, 770.513.5700
2) Send an email directly to the Animal Welfare & Enforcement Unit, at:
DeadAnimalRemoval@gwinnettcounty.com 

When reporting the need for removal, please share as much specific information as possible about the location of the animal.  Include the main street on which the animal is located, the street number (if known), the closest intersecting street, and any nearby landmarks.  Please also include your name and telephone number, in case we need more information in order to locate the animal. 

Deceased animal removals occur at least three days weekly, on Mondays, Wednesdays, and Fridays.  A part-time Animal Control Officer is specifically assigned this duty.  If work days are affected by holidays, the schedule for pick-ups will be adjusted, to ensure that the service is still offered on at least three days that week. 

Deceased animals can only be picked up from the curb of the roadway or right of way.  The Officer is not permitted to go onto private property to remove animals, even with the owner's permission, nor can he/she go into wooded areas.  This is to prevent the large truck that is necessary for the pick-up of from damaging the landscape.  If the animal is small enough, it can be placed into a plastic bag and left curbside to be removed.

Important reminder: The Gwinnett County Animal Welfare and Enforcement Unit does not pick up animals on state roadways, as those are handled by the Georgia Department of Transportation.  State roadways in the county usually have names and a state route number associated with them, such as Loganville Highway (Highway 78), University Parkway (Highway 316), Scenic Highway (Highway 124), Lawrenceville Highway (Highway 29), Buford Drive (Highway 20), Buford Highway (Highway 13/23), Grayson Highway (GA Highway 84), Beaver Ruin Road (GA Highway 378), portions of Peachtree Industrial Boulevard/Peachtree Parkway (GA Highway 141), Lawrenceville Suwanee Road (GA Highway 317), Duluth Highway (GA Highway 120). etc.

To report deceased animals on state roadways, please call the Georgia Department of Transportation at 404.631.1990 during regular business hours. 


Animals available for adoption

Need Advice?
Click here for numerous Pet Behavior Tip Sheets.  These tip sheets cover many common problems of pet ownership and are provided by The Humane Society of the United States.  Topics include Barking Issues, Housetraining Your Pet, Fearful Cats, Kitten Development, Selecting The Right Pet For Your Kids, and many more topics. Check it out!
Spay and Neuter Information

Additional Links