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Benefits of Electronic Payments

ePayables or Direct Deposit Payments save you time:

  • No trip to your financial institution
  • No search for parking
  • No waiting in teller lines
  • No delay in getting cash

 ePayables or Direct Deposit Payments are safe:

  • No worry about stolen or lost checks
  • No worry about forged checks
  • Lessens the danger of fraud

 Other Benefits:

  • Improved Cash Flow
  • Reduce Paperwork

Frequently Asked Questions
What is an ePayables vendor payment?
ePayables is a virtual credit card program allowing Gwinnett County to pay vendors via credit card. Virtual cards are easily processed by vendors using their POS (point of sale) terminal or online merchant terminal.

What is a direct deposit vendor payment?
A direct deposit vendor payment is a system that automatically deposits your payment directly into an account at your designated bank, savings and loan, or credit union that is a member of an Automated Clearing House (ACH) program.

Who should be able to accept ePayables or direct deposit vendor payments?
All vendors awarded a procurement to provide services and/or materials to Gwinnett County should be able to accept electronic payments.

Are there any fees associated with these services?
Gwinnett County does not charge vendors any fees for ePayables service or direct deposit. However, for ePayables your standard merchant credit card processing fees will apply. There is no charge associated with the direct deposit payment.

What are the payment terms for electronic payments?
ePayables – Payment terms are 15 days from the date of an acceptable invoice.
Direct deposit – Payment terms are 30 days from the date of an acceptable invoice.

How do I sign up for an ePayables payment?
Email vendorelectronicpayment@gwinnettcounty.com  and indicate that you would like to enroll in Gwinnett County’s corporate virtual credit card payment process. Within 10 business days, you will receive a welcome email requesting a reply via email as authorization for Gwinnett County to proceed with your enrollment in this payment method.

How do I sign up for direct deposit vendor payment?
To securely enroll in Direct Deposit, either access your online Vendor Login and Registration on the County’s website and update the requested information on the Direct Deposit tab or mail a Direct Deposit Authorization Agreement form.

If you have any questions about ePayables or Direct Deposit vendor payments, contact the Gwinnett County Treasury Division – Disbursements Section at 770.822.7872.

What assurance will I have that my payment is deposited to my account or electronically submitted?
The ePayables card has $0 funds until you receive a payment advice via email from the ePayable service provider. The payment notification will include a listing of the individual invoices paid and the total amount to charge to the virtual card; once notification is received, the total amount is available to be charged on your virtual card.

On the day a direct deposit transaction is generated, you will receive a payment advice via email listing the individual invoices being paid. Depending on your financial institutions arrangements for direct deposit transactions, it may take up to two business days for funds to post to your bank account.

After I apply for ePayables, how soon can I expect to participate?
Approximately one week after your approval of the ePayables payment method, a Gwinnett County representative will contact you via email initially. After the initial contact, you will be provided the specific virtual credit card number and expiration date to process payments going forward.

What do I do if for some reason my payment is not received after I receive the payment advice notification from the Gwinnett County Treasury Division – Disbursements Section?
Contact the Gwinnett County Treasury Division – Disbursements Section at 770.822.7872 for assistance in resolution.

What happens if I change financial institutions?
In the event that you change financial institutions, you can either access your online Vendor Login and Registration on the County’s website and update the Direct Deposit tab with your new bank information or mail a Direct Deposit Authorization Agreement form with the new information. During the transition, you will receive your checks by mail.