Skip to content
ERP Solutions
The Information Technology Business Systems Group provides comprehensive services to support the County-wide SAP systems. SAP production systems include the following:
  • R3 ERP (Enterprise Resource Planning) - Financials, Human Resources, Payroll, Utility Billing
  • SRM (Supplier Relationship Management) - Procurement Management, Vendor Self Service
  • CRM (Customer Relationship Management) - Internal Service Management, Citizen Self Service
  • BW (Business Warehouse) - Data Analysis, Reporting
Business systems support includes application software development, tuning and interface management. Business Warehouse support includes data storage and report development. Functional support is available for SAP super users as well as support for management consultants.

The SAP BASIS team provides SAP core software maintenance, upgrades and system performance management. Security support includes user authorizations, job scheduling, Crystal Enterprise and documentation control.