The Alarm Reduction Unit is located within the Gwinnett County Police Permits Unit suite. These units are located in the One Justice Square building near the Gwinnett County Justice and Administration building.
The address is:
446 W. Crogan Street, #200, Lawrenceville, GA 30043.
The hours of operation are AM hours: Monday – Friday, 8:00am - 11:30am.
PM hours: Monday – Thursday, 1:00pm - 4:30pm.
The office is closed from 11:30am -1:00pm daily.
Please note that payments brought in person will be accepted in the form of a CHECK ONLY.
False Alarms are more than an inconvenience; they take up time and energy of emergency personnel who may be needed to respond to a real emergency. The majority of alarm calls received by the Gwinnett County Police Department are false alarms, which may be avoided by proper maintenance of alarm systems, and a suitable response by the property owner once the alarm has sounded. Section 38-28 of the Gwinnett County Code of Ordinances provides for corrective administrative action for the purpose of reducing false alarm occurrences. This title covers burglary and robbery alarms in the jurisdiction of the Gwinnett County Police Department only. The following is a summary of the requirements of the title.
No user shall operate or cause to be operated, an alarm system at an alarm site, without a valid registration. A separate registration is required for each alarm site. This includes businesses, churches, residences, apartments, condominiums or anywhere an alarm system is used to provide security to a structure.
Registrations may be revoked it:
- The alarm user has had four or more false alarms in a calendar year
- The alarm user habitually fails to maintain the premises and alarm system in a manner that will minimize or eliminate false alarms
- Fails to respond or cause a representative to respond to the alarm site within 30 minutes when requested by Police Officers
- The alarm user fails to have the alarm system adjusted so that an audible alarm will sound for no longer than 15 minutes after being activated
- The alarm user fails to have the alarm system inspected after two false alarms in a calendar year. After four false alarms in a calendar year, the alarm user must have the alarm company modify the alarm to be more false alarm resistant
- There is a false statement of a material fact in the application for the alarm registration
Alarm Users can complete the Alarm Registration Application/Renewal Application online, or a written application is available from the Alarm Administrator at 770.513.5117. The information provided on this form will be immediately available to dispatchers to expedite appropriate police response. There is no charge to register your alarm. However, operating an alarm system without valid registration could result in a $25 fee should you have a false alarm.
What is a false alarm?
A false alarm is defined as any alarm activation that, after a timely investigation of the alarm site, the responding officer determines that no criminal activity or attempted criminal activity has occurred.
Did you know?
- 99 percent of all alarm calls are false
- The majority of false alarms are caused by human error
- GCPD officers responded to 29,154 alarms in 2013
- The number of true alarms was 225 in 2013
What false alarms do:
- Take police away from community policing activities and other real emergencies
- Lead neighbors to ignore the alarm when it goes off. The system becomes less reliable and less credible
- Gives the alarm user a false feeling of security since a malfunctioning alarm is not reliable
- False alarms create a potential danger to citizens and officers responding to the call
If a false alarm occurs:
- Do not call 911
- Stay off the telephone
- Carefully turn off (disarm) the alarm
- The alarm monitoring service should call immediately. If they do not call, call them
- Tell them that there was a false activation and give them the secret password. The alarm user will not be charged unless the officer arrives to the alarm location. Keep the verification, cancellation instructions and monitoring company phone numbers hidden, but accessible