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Contact Information

Main: 770.513.5020
Fax: 770.513.5003
Hotline for complaints: 770.513.5004

The Quality of Life Unit is dedicated to educating and informing citizens of the codes and ordinances established for the county by the Board of Commissioners, which set minimum requirements and standards regarding property and structures to promote and protect the public health, safety, convenience, order, and general welfare of all its citizens. These minimum standards are designed to preserve and improve the quality of life for present and future citizens of the county and promote a sense of community, preserve the sanctity of the family, facilitate quiet and peaceful neighborhoods, limit congestion of motor vehicles, and control transiency.
The Gwinnett County Police Quality of Life Unit is responsible for enforcing the Gwinnett County Occupational Tax and Business Regulation Ordinance, the Property Maintenance Ordinance, the Sign Ordinance, the Solid Waste Ordinance, the Vacant/Foreclosed Real Property Registration Ordinance, and the Unified Development Ordinance (UDO) within the unincorporated areas of Gwinnett County only. For properties located within a city limit, please contact that city.
This unit is led by a lieutenant and comprised of 15 civilian Code Enforcement officers, three civilian Code Enforcement supervisors, a police sergeant, and four sworn police officers.

In 2016, the Quality of Life Unit investigated 12,966 complaints, issued 12,051 notices of violation, issued 748 citations, and removed 13,948 illegal signs.

While located at One Justice Square, Officers are assigned geographic territories and are in the field during their workday. Officers not only respond to reported violations, but initiate cases as well. The primary function of the sworn Police Officers will be to proactively address areas in regards to crime statistics.

Although not required, typically a Notice of Violation will be issued with a compliance deadline. Upon follow up, if the violation(s) still exists, a citation can be issued.

Citation cases are heard in the Environmental Division of Recorders Court at 115 Stone Mountain Street in Lawrenceville. Each ordinance lists its penalties. For example, Property Maintenance violations are subject to a minimum $250 fine, not to exceed $1000 per day. Each day the violation continues shall be deemed a separate offense.  Habitual violators are subject to 60 days in jail.

Information regarding common violations can be found below:

Gwinnett County Code Violation Explanation Sheet

Gwinnett County Ordinances

IMPORTANT MESSAGE FOR RESIDENTIAL PROPERTY TENANTS:  Gwinnett County does not have a maintenance code requiring landlords to maintain certain living conditions.  You may contact the Georgia Department of Community Affairs at 404.679.4940 or for additional resources on landlord-tenant rights and responsibilities. 

Occupational Tax and Business Regulation Ordinance
Litter Control Ordinance
Property Maintenance Ordinance
Vacant/Foreclosed Real Property Registration Ordinance
Sign Ordinance
Solid Waste Ordinance
1985 Zoning Resolution (Retired 2/2014)
Unified Development Ordinance (UDO)
Report Code Violation Online

To report a violation online click here.

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