Color, Particles and Air in the Water

Sometimes after the water has been turned off to your home there will likely be air in your water service piping when the water is turned back on. It is a good idea to run the first water after an outage through an outside spigot on the front of your home. The other faucets in your home can be opened slowly to allow the air to escape. Air will make a spurting or hissing sound as it escapes through the faucet. Once the water is flowing allow the faucet to run for a minute or two. The first water may be cloudy due to air in the water or particles that dislodge as the pipes fill with water. This should clear fairly quickly. If water is cloudy throughout the house and it does not clear after allowing the water to run for several minutes contact our 24 hour emergency repair line at (678) 376-7000 for assistance.

Water Outages (Unplanned)

  • 2019-02-20

    The Department of Water Resources will shut off the water today 2019-02-20 beginning at 11:18 AM for the emergency repair of a water leak. Estimated time for the outage is 2 to 4 hours.
    Affected streets may include: WOODINGTON CIRCLE IN LAWRENCEVILLE.
    Our crews are on site and service will be restored as soon as repairs are complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

Water Outages (Planned)

There are no unplanned water outages.