Mission
To provide superior financial services for Gwinnett County that ensure financial integrity, promote accountability in government, and maintain the public trust.
Vision
The Department of Financial Services is the benchmark of superior innovative services while maintaining accountability and public trust.

Values
Values are beliefs that do not change over time. They are what we believe in, what we do, and what govern our decisions on a day-to-day basis. They are the principles and standards for the framework upon which the Department of Financial Services is built. These core values maintain the public trust.

Superior Customer Service
 We are committed to providing innovative service in a manner that is courteous, responsive, and efficient. We require a high standard of performance and commitment to excellence from employees in order to provide the highest level of service to all.

Integrity
We will carry out our responsibilities with integrity by conducting county business in a responsible, conscientious, ethical, and professional manner.

Accountability
We provide stewardship of public resources as evidenced by factually accurate information and effective internal controls that promote reliability and accountability.