FAQs

Single sign-on (SSO) is an authentication method that allows a user to use one set of login credentials to access multiple applications. The Gwinnett County website SSO allows users to use the same email address and password they use to log into their Google and Facebook accounts.
What single sign-on options does the Gwinnett County website use?
Why should I use single sign-on options?

For those with existing accounts:

  •  Ensure your profile has a Google email address or an email address associated with a Facebook account to use the single sign-on options.
  •  If your account lacks this email address or you use a different email address to log in, simply update your contact information.

For those with existing accounts:

  •  Ensure your profile has a Google email address or an email address associated with a Facebook account to use the single sign-on options.
  •  If your account lacks this email address or you use a different email address to log in, simply update your contact information.
Who should I contact if I have any questions?
Should you require assistance with the new sign-on option for water bill payment, contact our customer care at 678.376.6800. For any other assistance with the new sign-on options, please email webmaster@GwinnettCounty.com.

For technical support, please review these instructions.