Emergencies – 911
Call 911 for immediate police, fire, or medical response:
- Medical emergencies
- Fires
- Vehicle accidents
- Suspicious vehicles/persons
- Crimes in progress (theft, burglary, arson, assault, robbery)
Unsure if it’s an emergency? Call 911.
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Learn More911 Information
Non-Emergency Police – 770.513.5700
Use for non-urgent issues:
- Loud noise complaints
- Lost wallets, phones, or passports
- Non-violent animal complaints
Same dispatchers handle 911 and non-emergency calls. Please be patient.
Agency Info / Admin Calls
- Sheriff – 770.619.6500: Inmate info, warrants, civil process
- Police – 770.513.5000: Towed vehicles, reports, traffic tickets, officer follow-ups
- Fire/EMS – 678.518.4800: Burning permits, inspections & billing, educational presentations
If you are requesting a copy of a 911 call, please visit the Open Records page.
Gate Entry Code List
With the growing use of privacy gates at the entrances to businesses, subdivisions, and private residences, it is imperative that first responders have a way to access gates in the event of an emergency. The Gwinnett County 911 Center maintains a list of gate codes and other emergency contact information that can be used by the police department, fire department, and emergency medical service units as they respond to calls for service. These records may be subject to disclosure under the Georgia Open Records Act, unless an exception in the Act applies. See O.C.G.A. § 50-18-72(a)(20)(a).
For more information, please call 770.513.5770 or email E911Admin@gwinnettcounty.com.