Customers should continue using their current Breeze card, the Breeze Mobile 2.0 app, and the existing fare equipment on vehicles and at stations until the customer transition period from Saturday, March 28 to Saturday, May 2.

After May 2, current Breeze cards and the Breeze Mobile 2.0 app will no longer be accepted. Riders can pay using tap-to-pay, their new Breeze card, the new Breeze mobile app, or in cash using exact change.

No. Current Breeze cards are not compatible with the new, Better Breeze system. Customers are encouraged to spend down their stored fare by May 2. Remaining balances may be transferred to a new, registered Breeze account from Saturday, May 2 until Friday, October 30.

Beginning Saturday, March 28, Breeze card holders can purchase new cards at Ride Gwinnett’s Customer Service office, connected MARTA stations, and online at BreezeCard.com. The new Breeze cards are account based and fare is stored in a customer’s account rather than on the card. 

No. The current Breeze Mobile 2.0 app is not compatible with the Better Breeze system. Customers are encouraged to spend down their stored fare by Saturday, May 2. Remaining balances may be transferred to new, registered Breeze accounts from May 2 through October 30.

Breeze Mobile app users will need to delete Breeze Mobile 2.0 and download the new Breeze Mobile app.

Customers must create a new account with a virtual Breeze card to purchase fare in the new app.

No. Fares will not change.

Yes. All Ride Gwinnett services will utilize the Better Breeze fare payment system including local bus, microtransit, and paratransit.  

Beginning Saturday, March 28, Paratransit and Half Fare customers will transition to the new fare system and will have the added option of using a new Breeze card or downloading the new app and using a virtual card via the app on a smart phone. Visit a Reduced Fare office, email Transit@GwinnettCounty.com, or call 770.822.5010 for more information.

Open payment is used by many of the world’s largest transit agencies. It allows customers to use a debit or credit card or mobile wallets like Google Pay and Apple Pay to pay their fare. Customers can simply tap their physical bank card or smart device on Ride Gwinnett fareboxes or MARTA faregates to board a vehicle or enter the rail station. 

Open payment customers are entitled to the same transfer privileges as Breeze card customers.

Yes. Cash will still be accepted as fare payment on all Ride Gwinnett services. Our operators cannot make change, so exact change is recommended. Cash transactions do not allow free transfers across Ride Gwinnett or MARTA vehicles.