Construction Projects

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Gwinnett Water Resources manages and oversees construction projects for the County’s water, stormwater, and sewer systems, as well as water production and wastewater facilities.  

For information regarding current or past projects, contact Gwinnett Water Resources Construction Outreach by calling 678.376.7027 or emailing DWRConstruction@GwinnettCounty.com. 

To view construction projects that are in design, under construction, or completed, visit our project listing maps.

To report a water-related problem, call Gwinnett Water Resources’ 24/7 emergency line at 678.376.6800.

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Construction, Outages, and Repairs

Our construction crews typically work Monday through Friday from 7:00am to 5:00pm, though hours may vary by project. If weekend work is necessary, residents are typically notified by mail or a door hanger at least 24 hours in advance, except for emergencies.

During water main installations or replacements, planned outages are required to tie individual water meters into the new system. This happens near the end of a project or during the installation phase and can last anywhere from a few minutes to several hours. 

If a water outage is planned, residents in the affected area are notified in advance.

To report any emergencies or unscheduled water outages, call our 24/7 dispatch team at 678.376.7000.

Some construction may temporarily cut through lawns, landscaping, sidewalks, or driveways. This is most common in residential areas, such as neighborhoods or along collector streets.

Yes, any areas impacted during the project will be restored as close as possible to their original condition. This includes affected areas like grass, pavement, or sidewalks after the project is completed.

Most of the cosmetic repairs take place near the end of the project.

Cloudy water is often caused by air trapped in the water lines after construction. It is harmless. Run your water tap for five to 10 minutes to clear your lines.

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Sewer Service and Connections

If a new public sewer line is being installed close enough to your home to connect, you can remain on your septic system so long as it is in good working order. Please keep in mind that separate regulations, such as city mandates or mortgage lender restrictions, may require you to connect.

To connect to the sewer, the process typically includes obtaining necessary permits, hiring a licensed plumber or contractor, and physically connecting your home’s plumbing to the sewer line. You must be within 200 feet of the existing sewer line and may need to obtain easements for any property that may be in the way of your connection.  

Email DWRConstruction@GwinnettCounty.com for additional details and information. 

No, they are separate systems and will never run together. Water lines deliver clean drinking water, while sewer lines carry wastewater away. 

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Project Updates and Communication

The Gwinnett Water Resources Construction Outreach team will keep you updated on any changes that may impact your daily activities.  

You can also find project updates by visiting GwinnettWaterProjects.com, emailing DWRConstruction@GwinnettCounty.com, or calling 678.376.7027.

We will contact you by phone or email using the information you have on file for your water service. We can also schedule an in-person visit.

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Project Definitions

Right-of-way is a publicly owned and privately maintained designated area for utilities, sidewalks, and transportation. For homeowners, it extends from the roadway into a portion of the homeowner’s yard. The distance is not uniform and varies from parcel to parcel. 

Except for an easement agreement, work always happens in the right-of-way.

An easement is a portion of private or public land that Gwinnett County personnel may legally enter to install, maintain, or repair infrastructure like pipes or lines.

Construction blasting is a process that uses controlled explosives to break up rock underground. It is carefully monitored and regulated by Georgia Code §§ 25-8-1 — 25-8-12 (2024).