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Motor Vehicle Appeals Frequently Asked Questions
Q: Why should I file a motor vehicle appeal?
A: Filing an appeal gives you the opportunity to challenge the state’s value. The results of the appeal are dependent upon the quality and amount of information provided to support a different value than the value provided by the State. Any person filing an appeal will be required to provide proof of ownership (title or bill of sale) and information on the conditions of the vehicle.

Q. How long do I have to file a motor vehicle appeal?
A.
You have 45 days from the date you paid registration fees to file your motor vehicle appeal.

Q: What guide is used?
A: The NADA Motor Vehicle Guide will be used to determine the value adjustment for the actual miles and estimated condition of your vehicle. The adjusted value will be provided to you for your determination of either accepting the adjusted value or continuing the appeal.

Q: Are there any further documents required?
A: Yes.  Further documentation of the condition of the vehicle and submission of the bill of sale (or purchase agreement) is required. Please include a copy of your paid registration and pictures of the vehicle (all four sides and the odometer reading).

Q: What are acceptable additional documents that can be submitted?
A: The following is a list of acceptable documents that can be submitted:

  • Scanned documents
  • Photos of damage to the interior or exterior of the vehicle
  • Missing parts or statements concerning the operating condition of the vehicle
  • Receipts of repair or estimated cost of repair

Q: How do I get my documentation to the Assessors Office?
A: Documents (make copy) may be mailed, emailed or delivered to the Assessors Office. If this proves to be difficult, the data may be collected during a scheduled appointment for the vehicle to be presented at the Gwinnett Justice and Administration Center for our inspection. A member of the Assessors Office staff or contract team will complete an inspection report listing and will photograph issues that may affect a vehicle’s value. An adjusted value will be provided after all documentation is reviewed.

Q. How soon can I expect to receive an adjusted value?
A.
Depending on the type of vehicle, determining the adjusted value could take up to seven business days.

Q: What happens if I don’t accept the adjusted value?
A: If the taxpayer does not accept the adjusted value from the above process, the appeal will be forwarded to the Board of Equalization (BOE). The BOE consists of a three person-panel appointed by the Grand Jury to declare a value after hearing value evidence from a representative of the Assessors Office and the taxpayer. All BOE notifications will be issued by the Clerk of Superior Court.

If you have further questions regarding your motor vehicle appeal, please contact us at 770.822.7228.