Page Content Portlet


Modified: October 6, 2022

This privacy statement addresses the collection, use, disclosure, and security of information that may be obtained by Gwinnett County when you visit the website.

Information Collection and Use

Gwinnett County Government is the sole owner of the information collected on website. Gwinnett County uses Analytics to capture information about the effectiveness of Upon visiting, the County may collect some or all of the following information:

  • The name of your domain: for example, “” if you use a private Internet access account;
  • An IP address, which is a number automatically assigned to your computer when you are using the Internet;
  • The type of browser, operating system, and device used to access this site;
  • The Internet address of the Web site from which you linked directly to the site;
  • Language preferences, interests, age group (18-24, 25-34, 35-44, 55-64, 65+), gender, and location;
  • The pages you visit within the portal; and/or
  • The links made to other Web sites through the portal.

This information is collected for statistical analysis to gather broad demographic information for aggregate use using third-party or proprietary software. These statistics are used for the purpose of determining what information is most valuable to all visitors and identifying system performance or problem areas in order to better plan for future portal enhancements. This information is not collected for commercial marketing purposes. 

User Provided Information

You may voluntarily provide personally identifiable information through e-mails, on-line forms, etc., which the County collects. Examples of personally identifiable information include:
Your name, address, phone number, and/or e-mail address if you are communicating with the County through e-mail;
Information you voluntarily submit to the County for the purposes of completing or submitting an application or form online; and/or
Other information volunteered, such as vendor profile/contact information, survey information, or content of e-mail.

This information collected, whether or not personally identifiable, is not limited to text characters and may also include audio, video, and other graphic formats that you send the County. Any information that is retained is used in accordance with existing laws, rules, regulations, and other policies. 

Access to Information

Depending on the question, service request, or transaction initiated by you, Gwinnett County may share your personally identifiable information amongst its departments. As a general rule, Gwinnett County will not disclose any personally identifiable information collected online to entities outside of Gwinnett County departments and agencies except: (1) where you have given your permission; (2) where the information is considered public information under the Georgia Open Records Act O.C.G.A. § 50-18-70 et. seq., or other applicable laws; (3) where required to do so by other operation of law. Visitors should be aware that information collected through the portal may be subject to examination and inspection, if such information is a public record and not otherwise protected from disclosure. 


At your option, you may voluntarily provide certain identifiable information in order to customize your visits to To personalize your experience you will be required to register and create an online profile. Information required during the registration process will include a user name (which need not be your legal name), a password, and a valid e-mail address. Gwinnett County will collect this and other information requested during the registration process in order to customize your experience at The combined information will most likely constitute personally identifiable information. You may review, delete, or modify your profile at any time. Personalization is not required to view pages on, but will be required for some business transactions. 


The portal may occasionally use “cookies” to customize your browsing experience. Cookies are simple text files stored by your Web browser and they provide a method of distinguishing among visitors to the Web sites, and allow customized features such as a customized home page. Cookies created on your computer by using our Web sites do not contain personally identifiable information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer at any time by using any one of the widely available methods. 


Gwinnett County maintains physical, electronic, and procedural safeguards designed to protect the security of this portal. Security measures have been integrated into the design, implementation, and day-to-day operations of the entire operating environment as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information. For services requiring online financial transactions, uses the Secure Sockets Layer (SSL) encryption protocol to safeguard your sensitive personal information, including your credit card number. Information is encrypted from your computer to the Portal computer processing your request. Such precautions, however, do not guarantee that is invulnerable to all security breaches. Gwinnett County makes no warranty, guarantee, or representation that the use of is protected from all viruses, security threats, or other vulnerabilities nor that the information will always be secure. 

In order to further secure your privacy, do not divulge any passwords or sensitive information (e.g. credit card number) to anyone in a phone call or e-mail. When you are finished with those applications that are password protected or required the input of your credit card information, it is always recommended that you close or otherwise exit the browser page. 


For the convenience of visitors, the Gwinnett County Web site may contain links to other Web sites. While we try to link only to those Web sites that share similar privacy standards, Gwinnett County is not responsible for the content or the privacy practices employed by other sites. 

Changes to the Privacy Statement

Revisions to this privacy statement will be posted to this location so that you will know the type of information we collect and how that information is used. We will also post the last date of revision at the top of this page. Our goal is to provide a private, efficient, and friendly digital-government experience. Please note that agency sub portals and/or specific pages may contain additional or different privacy statements. If you have comments or questions regarding privacy at, please contact us via the Webmaster.