Color, Particles and Air in the Water

Sometimes after the water has been turned off to your home there will likely be air in your water service piping when the water is turned back on. It is a good idea to run the first water after an outage through an outside spigot on the front of your home. The other faucets in your home can be opened slowly to allow the air to escape. Air will make a spurting or hissing sound as it escapes through the faucet. Once the water is flowing allow the faucet to run for a minute or two. The first water may be cloudy due to air in the water or particles that dislodge as the pipes fill with water. This should clear fairly quickly. If water is cloudy throughout the house and it does not clear after allowing the water to run for several minutes contact our 24 hour emergency repair line at (678) 376-7000 for assistance.

Water Outages (Unplanned)

There are no unplanned water outages.


Water Outages (Planned)

May 27, 2016
The Department of Water Resources will shut off the water May 27, 2016 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 4 to 7 hours.
Affected streets may include: KILGORE ROAD IN BUFORD .
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

May 19, 2016
The Department of Water Resources will shut off the water May 19, 2016 beginning at 12:30 PM for modifications to the water system. Estimated time for the outage is 4 to 6 hours.
Affected streets may include: THE STREETS THAT WILL BE AFFECTED ARE WEST JONES BRIDGE ROAD BETWEEN JONES BRIDGE CIRCLE AND WICKERSHIRE DRIVE (JONES BRIDGE CIRCLE AND WICKERSHIRE DRIVE WILL NOT BE AFFECTED) , VALLEY MIST TRACE, RIVERCREST DIVE, MAINSTREAM CIRCLE, VALLEY CREST COURT, CREEK BROOK DRIVE, RIVERSTREAM CIRCLE, INLET COURT, AND AMHURST DRIVE..
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

May 18, 2016
The Department of Water Resources will shut off the water May 18, 2016 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 6 to 8 hours.
Affected streets may include: TEST SHUTDOWNS ON SHOAL CREEK RD, SHADBURN FERRY RD, COLE RD,WHITE RD AND GEORGE DR. IN BUFORD. HOMES MAY NOT BE AFFECTED, BUT PLEASE CONTACT DISPATCH IF YOU ARE WITHOUT WATER AT 678-376-7000.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.