Color, Particles and Air in the Water

Sometimes after the water has been turned off to your home there will likely be air in your water service piping when the water is turned back on. It is a good idea to run the first water after an outage through an outside spigot on the front of your home. The other faucets in your home can be opened slowly to allow the air to escape. Air will make a spurting or hissing sound as it escapes through the faucet. Once the water is flowing allow the faucet to run for a minute or two. The first water may be cloudy due to air in the water or particles that dislodge as the pipes fill with water. This should clear fairly quickly. If water is cloudy throughout the house and it does not clear after allowing the water to run for several minutes contact our 24 hour emergency repair line at (678) 376-7000 for assistance.

Water Outages (Unplanned)

There are no unplanned water outages.


Water Outages (Planned)

April 15, 2014
The Department of Water Resources will shut off the water April 15, 2014 beginning at 10:00 AM for modifications to the water system. Estimated time for the outage is 4 to 6 hours.
Affected streets may include: HOG MOUNTAIN RD,BRASELTON HWY,MOUNT MORIAH RD AND FLOWERY BRANCH RD IN AUBURN..
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

April 13, 2014
The Department of Water Resources will shut off the water April 13, 2014 beginning at 09:45 AM for modifications to the water system. Estimated time for the outage is 4 to 6 hours.
Affected streets may include: BORN ST, ACADEMY ST, BUFORD HWY, SUMMEROUR HILL CIR AND LAWRENCEVILLE ST IN NORCROSS.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.