Color, Particles and Air in the Water

Sometimes after the water has been turned off to your home there will likely be air in your water service piping when the water is turned back on. It is a good idea to run the first water after an outage through an outside spigot on the front of your home. The other faucets in your home can be opened slowly to allow the air to escape. Air will make a spurting or hissing sound as it escapes through the faucet. Once the water is flowing allow the faucet to run for a minute or two. The first water may be cloudy due to air in the water or particles that dislodge as the pipes fill with water. This should clear fairly quickly. If water is cloudy throughout the house and it does not clear after allowing the water to run for several minutes contact our 24 hour emergency repair line at (678) 376-7000 for assistance.

Water Outages (Unplanned)

February 07, 2016
The Department of Water Resources will shut off the water today February 07, 2016 beginning at 1:45 PM for the emergency repair of a water leak. Estimated time for the outage is 4 to 6 hours.
Affected streets may include: VISTA RIDGE DR, CREST RIDGE DR, SUWANEE.
Our crews are on site and service will be restored as soon as repairs are complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.


Water Outages (Planned)

February 02, 2016
The Department of Water Resources will shut off the water February 02, 2016 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 6 to 8 hours.
Affected streets may include: FROM DACULA CITY HALL TO TANNER RD. ON HARBINS RD.IN DACULA.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

February 01, 2016
The Department of Water Resources will shut off the water February 01, 2016 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 6 to 8 hours.
Affected streets may include: HARBINS ROAD FROM HWY 29 TO CITY HALL, IN DACULA .
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

January 28, 2016
The Department of Water Resources will shut off the water January 28, 2016 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 7 to 8 hours.
Affected streets may include: EASTSIDE DRIVE BETWEEN TANNER ROAD AND FREEMANS MILL ROAD, INCLUDING HILL CIRCLE IN DACULA.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

January 27, 2016
The Department of Water Resources will shut off the water January 27, 2016 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 4 to 6 hours.
Affected streets may include: FRANKLIN DRIVE BETWEEN FREEMANS MILL AND TANNER ROAD INCLUDING GOLDEN AVENUE .
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

January 24, 2016
The Department of Water Resources will shut off the water January 24, 2016 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 4 to 6 hours.
Affected streets may include: SATELLITE BLVD, WILDWOOD RD ,SUWANEE .
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.