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Color, Particles and Air in the Water

Sometimes after the water has been turned off to your home there will likely be air in your water service piping when the water is turned back on. It is a good idea to run the first water after an outage through an outside spigot on the front of your home. The other faucets in your home can be opened slowly to allow the air to escape. Air will make a spurting or hissing sound as it escapes through the faucet. Once the water is flowing allow the faucet to run for a minute or two. The first water may be cloudy due to air in the water or particles that dislodge as the pipes fill with water. This should clear fairly quickly. If water is cloudy throughout the house and it does not clear after allowing the water to run for several minutes contact our 24 hour emergency repair line at (678) 376-7000 for assistance.

Water Outages (Unplanned)

June 23, 2017
The Department of Water Resources will shut off the water today June 23, 2017 beginning at 1:05 PM for the emergency repair of a water leak. Estimated time for the outage is 4 to 6 hours.
Affected streets may include: SPALDING DR, NORCROSS.
Our crews are on site and service will be restored as soon as repairs are complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.


Water Outages (Planned)

June 21, 2017
The Department of Water Resources will shut off the water June 21, 2017 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 5 to 6 hours.
Affected streets may include: NEW YORK AVE IN LAWRENCEVILLE FOR PARK PLACE PEDESTRIAN SAFETY IMPROVEMENTS.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

June 15, 2017
The Department of Water Resources will shut off the water June 15, 2017 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 6 to 8 hours.
Affected streets may include: WINDSTREAM WAY, AUTUMN PARK TRACE, TURNING LEAF DRIVE, AUTUMN SHORE DRIVE, MAPLE CREST, AUTUMN VIEW DRIVE, OCTOBER GOLD LANE, REGAL LADY COURT, AUTUMN RIDGE LANE, FORK DREEK PARKWAY, FORK CREEK COURT IN LAWRENCEVILLE.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

June 13, 2017
The Department of Water Resources will shut off the water June 13, 2017 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 7 to 8 hours.
Affected streets may include: PACIFIC COURT IN LAWRENCEVILLE.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

June 12, 2017
The Department of Water Resources will shut off the water June 12, 2017 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 6 to 8 hours.
Affected streets may include: CREEKWOOD COVE IN LAWRENCEVILLE.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

June 12, 2017
The Department of Water Resources will shut off the water June 12, 2017 beginning at 9:00 PM for modifications to the water system. Estimated time for the outage is 8 to 9 hours.
Affected streets may include: FIVE FORKS TRICKUM ROAD, NASH LEE DRIVE, NASH LEE COURT IN LILBURN.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

June 08, 2017
The Department of Water Resources will shut off the water June 08, 2017 beginning at 2:20 PM for modifications to the water system. Estimated time for the outage is 2 to 4 hours.
Affected streets may include: OLD NORCROSS RD, CAMBRIDGE ST, INGRAM RD NORCROSS.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

June 01, 2017
The Department of Water Resources will shut off the water June 01, 2017 beginning at 10:00 AM for modifications to the water system. Estimated time for the outage is 4 to 6 hours.
Affected streets may include: HARBINS ROAD, JAY WAY, AND INLAND WAY LILBURN .
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

June 01, 2017
The Department of Water Resources will shut off the water June 01, 2017 beginning at 9:00 AM for modifications to the water system. Estimated time for the outage is 7 to 8 hours.
Affected streets may include: CASTLEROCK DRIVE IN NORCROSS.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.

June 01, 2017
The Department of Water Resources will shut off the water June 01, 2017 beginning at 12:30 PM for modifications to the water system. Estimated time for the outage is 2 to 4 hours.
Affected streets may include: ASH TREE ST ,SNELLVILLE.
Service will be restored as soon as the work is complete. If you need additional information please contact our 24 hour emergency repair division at 678-376-7000.