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Due to scheduled system maintenance, several online services will be unavailable on
Saturday, April 1, from 9:00 AM to noon

The services affected are:

  • Online Water Bill Payment and Self Service Forms
  • Licensing and Revenue Services
  • ESS (Employee Self Service)
  • Citizen Self Service
  • SRM (Supplier Relationship Management)

We apologize for any inconvenience that this required outage may cause.

We keep adding new, interactive features to this website to make it easier for you to get local government services from Gwinnett County. This page brings all those features together in one place for your convenience.

Reporting Code Violations or Other Issues
To report a Quality of Life Code Violation issue, please use the Planning and Development web application located here.

To report other issues (such as potholes, traffic signs, trash issues, and more) please use Citizen Self Service.

Water leaks and drainage issues should be phoned in to 678.376.7000.
Additional Online Services