Strategic Priorities

Strategic Priorities
Gwinnett County has a well-established history of long-range strategic planning to guide its spending and initiatives as it strives to achieve The Gwinnett Standard, a measure of excellence in serving our residents and businesses. These are the top-level priorities for 2021 as set by the Board of Commissioners during their annual strategic planning session, held this year in April. In fulfilling all these priorities, the County will move as one team, incorporating equity and inclusion in all County operations, and creating opportunities for collaboration and engagement. Leadership and staff will embrace sustainability through stewardship of County resources and embrace innovation to find new and better ways to provide services.

Organizational Excellence and Accountability
We will ensure organizational excellence and accountability by attracting and retaining a high-quality workforce through focused recruitment and succession planning. We will focus on our employees with professional development, career path growth opportunities, and compensation reviews.

Communication enhancement
We will enhance communication by endeavoring to reach speakers of other languages with language equity and by creating an intentional communication action plan to effectively share important information about our activities, events, projects, policies, and programs. We will enhance our broadcasting network and our social media presence, and we will modernize our website. The County also will implement a customer service solution.

Public Infrastructure
Through investment, asset management, and urbanized infrastructure, we will expand and enhance our premier public infrastructure to accommodate current demand and future growth. We will conduct facility assessments, County/authority-owned real property assessments, a countywide level-of-service capacity analysis and forecast, and an urbanization/cost of services study.

Transportation
As part of this initiative, we will develop transportation alternatives to enhance our transportation, mobility, and transit systems. We will invest in trails, reduce congestion, provide multi-modal mobility options, create a new transit plan, and evaluate and modify our comprehensive transportation plan.

Safe, Livable, and Healthy Community
To cultivate a safe, livable, and healthy community with a focus on social welfare, and public health, and public safety, we will address and provide mental health, housing, and nutritional services. The County will also evaluate and maximize public health services and partnerships and build relationships between communities and police officers.

Sustainability and Stewardship
By establishing a sustainability commission and through prudent fiscal management, the County will advance sustainability and stewardship, bolster the fiscal health of the County, and maintain financial stability. We will employ smart investments in improved efficiency, conduct a service delivery cost analysis, and evaluate open and standard technology.

Economic Opportunities
In pursuit of economic opportunities for all, the County will define the vision for the Gwinnett Place Mall, support business startups, and improve community protection to attract quality business. We will make smart choices regarding development and incentives, collaborate with industries and schools to create a pathway to workforce development, and research supplier diversity programs.