About
Senior Services, a section of Health and Human Services, helps Gwinnett County residents age 60 or older (or their spouses) enhance their quality of life and maintain their independence through education, support, referrals, and free or low cost services.
Seniors must apply and qualify for services, which may have waiting lists. However, seniors who demonstrate: economic need (living at or below the federal poverty level), social need (living with physical and mental disabilities, language barriers, and cultural, social, or geographic isolation), or frailty/institutional risk (not performing at least two activities of daily living without substantial assistance) may receive priority. Seniors who do not qualify for services may receive information and referrals as applicable.
Apply
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| Requirements Apply Process |
Care Management
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| Senior Services uses a strength-based and collaborative approach that determines needs for services, support, and resources, and develops a service plan that capitalizes on seniors’ remaining strengths. Care Managers strive to help seniors: increase and improve their access to and quality of service; develop an individualized service plan; build and strengthen their family and community support; enable them to remain in the most appropriate and safest environment; maintain their independence and dignity; identify and enhance their knowledge, skills, and assets; and educate and support them and their caregiver(s). |
Centers
Seniors receive services and participate in activities that support their independence, enhance their dignity and quality of life, meet their diverse needs and interests, reflect their experience and skills, and encourage community involvement and socialization.
Services may include: transportation (to and from the centers), continental breakfast and hot lunch (with two meal options in a cafeteria style service), and individual counseling.
Activities may include: engaging programs, educational (nutritional, medical, financial, and safety) and fitness classes, arts and crafts, recreational (billiards, cards, games, music, and theater) interests, gardening, volunteering, day trips, basic haircutting, and more. Some activities and day trips may require small fees.
In Home
Home-Delivered Meals
Temporarily homebound, ill, or incapacitated seniors who cannot prepare their own meals receive a dietitian-approved five-day supply of nutritious frozen meals delivered by employees and volunteers. Clients may give contributions.
Homemaking
Homebound seniors who cannot fully care for themselves receive one to two hours of services every other week depending on their service plan. Services may include light housekeeping and home management activities. Clients pay an income-based cost share.
Respite
Caregivers of seniors who cannot fully care for themselves receive up to four hours of temporary relief every week depending on their service plan. Services may include personal care, light housekeeping, simple meal preparation, social or leisure activities, and supervision. Clients pay an income-based cost share.
Transportation
Scheduled Response
Seniors who do not need assistance to and from the vehicle receive transportation (driver picks up and drops off) inside Gwinnett County for scheduled non-emergency medical appointments. A Transportation Specialist schedules the trips. Riders pay an income-based cost share.
Door-through-Door
Seniors and disabled adults (age 18 and older) who need assistance to and from the vehicle receive door-through-door transportation (driver escorts) for either scheduled non-emergency medical appointments or non-medical activities. Either a Transportation Specialist or riders schedule the trips. Riders pay a mileage-based fee.
Volunteer
Seniors who do not need assistance to and from the vehicle receive transportation (driver picks up and drops off) inside Gwinnett County for scheduled non-medical trips (employment, shopping, etc.). A Transportation Specialist matches seniors with volunteer drivers.
