Senior Services, a section of Health and Human Services, helps Gwinnett County residents age 60 or older (or their spouses) enhance their quality of life and maintain their independence through education, support, referrals, and free or low-cost services.
Seniors must apply and qualify for services, which may have waiting lists. However, seniors who demonstrate: economic need, social need, or frailty/institutional risk may receive priority. Seniors who do not qualify for services may receive information and referrals as applicable.
Gwinnett County residents age 60 or older (or their spouses)
Information and Assistance: 678.377.4150*
A Care Manager conducts an initial assessment that collects information to evaluate the seniors' situation, functioning, and needs. Seniors who qualify for available services work with their caregiver(s) and Care Manager to develop an individualized care plan. The Care Manager reassesses seniors after 60 days and annually (or more frequently based on any changes) to evaluate if those services still meet their needs.
*For specific questions about In-Home Services, you may call the Atlanta Regional Commission's Empowerline. For all other questions, please call Information and Assistance.
Senior Services uses a strength-based and collaborative approach that determines needs for services, support, and resources, and develops a care plan that capitalizes on seniors’ remaining strengths.
Care Managers strive to help seniors:
- Develop an individualized care plan
- Build and strengthen their family and community support
- Educate and support them and their caregiver(s)
- Enable them to remain in the most appropriate and safest environment
- Identify and enhance their knowledge, skills, and assets
- Increase and improve their access to and quality of service
- Maintain their independence and dignity
Seniors receive services and participate in activities that support their independence, enhance their dignity and quality of life, meet their diverse needs and interests, reflect their experience and skills, and encourage community involvement and socialization.
Services may include transportation to and from the centers, breakfast and lunch, and individual counseling. Activities may include educational and fitness classes, arts and crafts, recreational interests, volunteering, day trips, basic haircutting, and more. Some activities and day trips may require minimal fees.
Caregivers of seniors who cannot fully care for themselves receive up to four hours of temporary relief every week depending on their care plan. Services may include personal care, light housekeeping, simple meal preparation, social or leisure activities, and supervision. Clients pay an income-based cost share.
Homebound seniors who cannot fully care for themselves receive one to two hours of services every other week depending on their care plan. Services may include light housekeeping and home management activities. Clients pay an income-based cost share
Homebound, ill, or incapacitated seniors who cannot prepare their own meals receive a dietitian-approved five-day supply of nutritious frozen meals delivered by employees and volunteers. Clients may give contributions.
Seniors and disabled adults (age 18 and older) who need assistance to and from the vehicle receive door-through-door transportation for either scheduled non-emergency medical appointments or non-medical activities. Riders pay a mileage-based fee.
Seniors who do not need assistance to and from the vehicle receive curb-to-curb transportation inside Gwinnett County for scheduled non-emergency medical appointments. Riders pay an income-based cost share.