Organization
Management Profiles
Community Services Director:
Lindsey Jorstad
Lindsey.Jorstad@GwinnettCounty.com
Lindsey Jorstad serves as the Director of Gwinnett Community Services, leading efforts to engage, collaborate, and support the county's diverse residents, workforce, volunteers, and partners. She works to eliminate service barriers and expand access to aging services, food, healthcare, early learning, mental wellness, animal care, and sustainable partnerships. A lifelong parks and recreation enthusiast, Lindsey is committed to ensuring that all children and adults can explore nature, develop social skills, adopt healthy habits, and give back to their community. Appointed Director in 2025, Lindsey has been with Gwinnett County Government since 2007.
Her responsibilities include Animal Welfare and Enforcement, Building Brains Anywhere, Civic Engagement and Social Impact, Cultural and Historic Interpretive Resources, Live Healthy Gwinnett, Health and Human Services, and University of Georgia Extension Services. As a founding member of Gwinnett's Live Healthy Gwinnett initiative, Lindsey takes a proactive approach to addressing preventable chronic illnesses. She was honored in 2019 with the Robert Wood Johnson Foundation-National Recreation and Park Association Health Equity Award. Lindsey is also recognized by the National AfterSchool Association as a Next Generation of Afterschool Honoree for her advocacy in positive youth development and expanding resources for essential services.
Deputy Director:
Regina Miller
Regina.Miller@GwinnettCounty.com
Regina joined Gwinnett County and the Department of Community Services in 2018 and was appointed Deputy Department Director in 2021. She oversees the Health & Human Services and UGA Extension Gwinnett divisions.
The Health & Human Services division manages four senior centers, providing meals, transportation, homemaking, and respite services to Gwinnett’s most vulnerable seniors; three OneStop Centers that partner with community agencies to provide wellness and life skill classes and resources; and the OneStop 4 HELP program that assists Gwinnett’s most vulnerable residents in navigating community resources. The UGA Extension Gwinnett division manages the three areas of extension from the university; Agriculture and Natural Resources, Family and Consumer Sciences, and Georgia 4-H Youth Development program.
Prior to working with the county, Regina worked in the Gwinnett and Philadelphia communities in nonprofit, fundraising, community development, and higher education administration.
Regina has a Bachelor’s degree in English from Immaculata University. She also holds a Master’s degree in Education from the University of Pennsylvania. She volunteers with local nonprofit boards and she and her husband, Brian, love spending their free time traveling and stargazing with their four-legged family.
Deputy Director:
Jason West
Walter.West@GwinnettCounty.com
Jason West serves as the Deputy Director for Gwinnett’s Department of Community Services. In this role, he provides oversight of various educational enrichment programs including the County’s Building Brains Anywhere initiative, Live Healthy Gwinnett, Cultural and Historic Interpretive Resources, and the University of Georgia Extension Gwinnett.
Jason is a proud graduate of Presbyterian College, where he earned his bachelor’s degree in history and political science. He also holds a Master of Education degree from Converse College. Before moving to Gwinnett, Jason served as an educator and school administrator in South Carolina, as well as experience in policy and political education.
Jason has the distinction of being one of the youngest elected officials in the United States serving a term on the Kershaw County School Board in South Carolina at the age of 19. As a 2005 graduate of Leadership Gwinnett, he is active in the community, serving in various organizations including as a lead facilitator for Gwinnett Building Babies’ Brains and President of the Gwinnett Historical Society.
Deputy Director:
Rick Morris
Rick.Morris@GwinnettCounty.com
Rick serves as the Business Management Division Director. This division is responsible for coordinating, monitoring, and processing the financial needs of Community Services, including administration, human resources, budget, payables, revenues, purchasing, and fixed assets. Rick is a graduate of the EXCEL management development program and is a Certified Finance Officer, Levels I and II, through the University of Georgia.
During his tenure with Gwinnett County and prior to becoming the Business Management Division Director, he served as the Section Manager and Business Officer for the Community Services Department, overseeing the capital budget, including the 1997, 2001, 2005, 2009, 2014, and 2017 sales tax programs. Rick is a 1996 graduate of the University of Florida and has worked for Gwinnett County Department of Community Services since graduation.
Animal Welfare & Enforcement Division Director:
Katrina Helman
Katrina.Helman@GwinnettCounty.com
Katrina Helman has been a dedicated member of the Animal Welfare and Enforcement team since 2016, serving in nearly every role from Kennel Officer to Division Director. Her diverse experience and associate’s degree in criminal justice give her a unique blend of compassion and compliance in leadership.
With more than five years in private sector animal care and a strong track record in enforcement, Katrina exemplifies servant leadership. She’s known for her hands-on approach, fostering teamwork and equality, and launching monthly in-service training to support professional growth. Certified in FLIR and a graduate of UGA’s Excel Program, Katrina has updated key ordinances to better serve Gwinnett County. Her influence extends beyond local borders through conference presentations, industry education, and regional collaboration.
Katrina is committed to growing talent from within and building a strong leadership team. Her compassion, integrity, and dedication continue to shape the future of animal welfare in Gwinnett.
Civic Engagement and Social Impact Division Director:
Muriam Nafees
Muriam.Nafees@GwinnettCounty.com
Muriam Nafees serves as the Civic Engagement and Social Impact Division Director, leading community outreach programs and countywide volunteer opportunities. She began her career with Gwinnett County Fire and Emergency Management in 2016, where she spearheaded fire prevention and community risk reduction programs. Her passion for service and innovation led her to transition into Volunteer Gwinnett, where she served as the Volunteer Manager and transformed the county’s volunteer ecosystem into a nationally recognized program, surpassing goals for volunteer engagement and consistently mobilizing over 1 million annual service hours.
Her leadership and mentorship have been recognized through numerous accolades, including the National Association of Counties Achievement Award for Volunteer Impact and being named one of Gwinnett Young Professionals’ 35 Under 35. Muriam holds a Master of Business Administration from Kennesaw State University. As a first-generation Pakistani immigrant, her journey inspired her commitment to creating equitable opportunities and ensuring all communities have access to vital resources. Her dedication to service is driven by a deep desire to empower others and create a lasting positive impact.