Call Volume Statistics

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Call Volume Statistics by Month

2020 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	331	286	460	540	466	368	380	328	270	408	425	404	4,666
Medical Calls	5,255	4,843	5,059	4,480	4,642	4,915	5,760	5,308	5,065	5,428	5,346	5,871	61,972
Other Calls	1,390	1,396	1,255	1,112	1,296	1,569	1,594	1,728	1,572	1,917	1,527	1,578	17,934
Total	6,976	6,525	6,774	6,132	6,404	6,852	7,734	7,364	6,907	7,753	7,298	7,853	84,572

2019 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	350	327	484	389	407	335	393	328	376	380	416	448	4,633
Medical Calls	5,196	4,680	5,432	5,371	5,582	5,279	5,269	5,310	5,355	5,189	5,121	5,467	63,251
Other Calls	1,281	1,240	1,390	1,354	1,443	1,431	1,482	1,469	1,406	1,564	1,295	1,348	16,703
Total	6,827	6,247	7,306	7,114	7,432	7,045	7,144	7,107	7,137	7,133	6,832	7,263	84,587

2018 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	411	287	386	377	356	359	363	300	296	322	328	337	4,121
Medical Calls	5,447	4,931	5,233	5099	5391	5114	5015	5401	5110	5376	5152	5473	62,743
Other Calls	1,480	1,052	1,200	1199	1372	1565	1428	1555	1308	1531	1319	1297	16,306
Total	7,338	6,270	6,819	6675	7719	7038	6806	7256	6714	7229	6799	7107	83,170

2017 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	418	464	533	408	371	305	339	263	448	370	312	355	4,586
Medical Calls	5,001	4,453	5,186	4,886	5172	4792	5110	5173	4975	5012	4908	5100	59,768
Other Calls	1,197	965	1,378	1,154	1269	1294	1311	1285	1748	1300	1189	1207	15,297
Total	6,616	5,882	7,097	6,448	6,812	6,391	6760	6721	7171	6682	6409	6662	79,651

2016 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	325	342	481	427	446	392	399	325	359	623	990	512	5,621
Medical Calls	4,689	4,517	4,999	4,796	5,051	4820	4929	5050	4802	5022	4773	5143	58,591
Other Calls	1,131	1,042	1,098	1,153	1,146	1331	1339	1297	1216	1299	1241	1156	14,449
Total	6,145	5,901	6,578	6,376	6,643	6543	6667	6672	6377	6944	7004	6811	78,661

2015 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	362	522	420	332	415	337	304	328	252	338	396	345	4,351
Medical Calls	4,645	4,064	4,772	4,496	4,806	4,593	4,617	4,762	4,734	4,823	4,765	4,971	56,048
Other Calls	1,098	1,194	975	1,063	1,117	1,236	1,292	1,292	1,179	1,161	1,270	1,221	14,098
Total	6,105	5,780	6,167	5,891	6,338	6,166	6,213	6,382	6,165	6,322	6,431	6,537	74,497

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

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Call Volume Statistics by Quarter

*2020 Total Call Volume by Quarter*
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,077	1,374	978	1,237	4,666
Medical Calls	15,157	14,037	16,113	16,645	61,972
Other Calls	4,041	3,977	4,894	5,022	17,934
Total	20,275	19,388	22,005	22,904	84,572

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

*2019 Total Call Volume by Quarter*
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,161	1,131	1,097	1,244	4,633
Medical Calls	15,308	16,232	15,934	15,777	63,251
Other Calls	3,911	4,228	4,357	4,207	16,703
Total	20,380	21,591	21,388	21,228	84,587

*2018 Total Call Volume by Quarter*
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,084	1,092	959	987	4,121
Medical Calls	15,611	15,604	15,526	16,001	62,743
Other Calls	3,732	4,136	4,291	4,147	16,306
Total	20,427	20,832	20,776	21,135	83,170

*2017 Total Call Volume by Quarter*
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,415	1,084	1,050	1,037	4,586
Medical Calls	14,640	14,850	15,258	15,020	59,768
Other Calls	3,540	3,717	4,344	3,696	15,297
Total	19,595	19,651	20,652	19,753	79,651

*2016 Total Call Volume by Quarter*
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1148	1265	1,083	2,125	5,621
Medical Calls	14205	14667	14,781	14,938	58,591
Other Calls	3271	3630	3,852	3,696	14,449
Total	18624	19562	19,716	20,759	78,661

*2015 Total Call Volume by Quarter*
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,304	1,084	884	1,079	4,351
Medical Calls	13,481	13,895	14,113	14,559	56,048
Other Calls	3,267	3,416	3,763	3,652	14,098
Total	18,052	18,395	18,760	19,290	74,497

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