Navigation

  • Skip to Content
Menu
COVID-19 updates Your source for information about COVID-19
Click here for more information.
  • Pay Water Bill
  • Online Services
  • A-Z Index
  • FAQ
  • Site Map
  • Contact Us
Gwinnett County Logo
Login

Navigation

  • Home
  • About Gwinnett
    • New Citizen Checklist
    • Arts and Entertainment
    • Business and Economy
    • Education and Libraries
    • Fast Facts
    • Government Structure
    • Health Care and Housing
    • History of Gwinnett
    • Parks and Recreation
    • Public Safety and Courts
    • Sustainable Gwinnett
    • Tax Information
    • Transportation
    • Utilities
    • Vibrantly Connected
    • Your Government
  • Services
    • Animal Services
    • Business Services
    • Children and Family Services
    • Citizen Self Service
    • Commuter and Transit Information
    • County Municipal Codes
    • Courts, Law, and Justice
    • Emergency and Public Safety
    • Employment
    • Health and Welfare Services
    • Homeowners Associations
    • Housing and Property Services
    • COVID-19 Grant Funding Cycle
    • Motor Vehicle Services
    • Online Services
    • Open Records Requests
    • Permits, Licenses, and Certificates
    • Recreation
    • Senior and Disabled Services
    • Solid Waste Management
    • Voting and Elections
    • Voter Registration
  • Departments
    • 2040 Unified Plan
    • Animal Welfare
    • Board of Commissioners
    • Communications
    • Communications/E911
    • Community Services
    • Corrections
    • County Administrator
    • Clerk to the Commission
    • Courts
    • District Attorney
    • Economic Development
    • Elections
    • Financial Services
    • Fire and Emergency Services
    • Gwinnett County Transit
    • Health and Human Services
    • Human Resources
    • Information Technology Services
    • Law
    • Medical Examiner
    • Parks and Recreation
    • Planning and Development
    • Police
    • Purchasing
    • Senior Family Services
    • Sheriff's Office
    • Solicitor
    • Solid Waste Management
    • Support Services
    • Tax Assessor
    • Tax Commissioner
    • Transportation
    • Voter Registration and Elections
    • Water Resources
  • Calendar
    • General
    • Chamber of Commerce
    • Explore Gwinnett
    • County Holiday Schedule
    • Parks and Recreation
    • TV Gwinnett
  • News
    • News Releases
    • Podcasts
    • Social Media
    • Email newsletters
    • Police News Releases
    • Fire News Releases
    • InGwinnett
    • Media Contacts
    • County Connection
    • Tag and Tax News
  • Employment
    • Job Opportunities
    • Class Specifications
    • Seasonal/Temporary Jobs
    • Intern/Apprenticeship
    • Employment and Testing
    • Screening Process
    • Human Resources
    • E-Verify
    • Volunteer Gwinnett
  • Contact Us
    • Departmental Phone Listing
    • Directions
    • Annex Building Offices
    • One Justice Square Offices
    • Technical Support
    • Language Translation
  • Top Links
    • Alarms
    • Animal Welfare
    • Assessor
    • Bids & RFPs
    • Budget
    • Burn Ban Notice
    • Bus Routes
    • Business License - Online Renewals
    • Citizen Self Service
    • Commission Meeting Videos
    • County Commissioners
    • Crime Mapping
    • Economic Development
    • Elections Voter Registration
    • Emergency Management
    • GIS Data Browser
    • Grants
    • Health & Human Services
    • Homeland Security
    • InGwinnett
    • Neighborhood Stabilization Program
    • Park Conditions and Alerts
    • Parks and Recreation
    • Pay Water Bill Online
    • Phone Listing
    • Prevention and Enforcement (Fire)
    • Quality of Life Unit
    • Recycling Directory
    • Road Closures
    • Senior Services
    • Street Light Outage
    • Tax Information
    • Trash Pickup
    • Unclaimed Property/Refunds
    • Vendor Registration
    • Volunteer Gwinnett
    • Water Outages Information
    • Water Resources Contacts
    • Water Resources Customer Service
Close X

Start New Search

Call Volume Statistics

  1. Departments
  2. Fire and Emergency Services
  3. Organization
  4. Call Volume Statistics
Print

Call Volume Statistics

Call Volume Statistics Menu

Call Volume Statistics by Month

2020 Total Call Volume by Month
Total Calls Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Fire Calls 331 286 460  540  466 368  380 328 270  408  425  404 4,666
Medical Calls 5,255 4,843 5,059  4,480  4,642 4,915 5,760 5,308 5,065  5,428  5,346  5,871 61,972
Other Calls 1,390 1,396 1,255  1,112  1,296 1,569 1,594  1,728 1,572   1,917  1,527  1,578 17,934
Total 6,976 6,525 6,774  6,132  6,404 6,852 7,734  7,364 6,907  7,753  7,298  7,853 84,572

2019 Total Call Volume by Month
Total Calls Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Fire Calls 350 327  484  389 407 335  393  328 376 380  416  448  4,633
Medical Calls 5,196 4,680  5,432  5,371 5,582 5,279  5,269  5,310 5,355  5,189  5,121  5,467  63,251
Other Calls 1,281 1,240  1,390  1,354 1,443 1,431  1,482  1,469 1,406  1,564  1,295  1,348  16,703
Total 6,827 6,247  7,306  7,114 7,432 7,045  7,144  7,107 7,137  7,133  6,832  7,263  84,587

2018 Total Call Volume by Month
Total Calls Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Fire Calls 411 287 386 377 356  359  363  300  296 322  328   337 4,121
Medical Calls 5,447 4,931  5,233 5099  5391  5114  5015  5401  5110 5376  5152   5473 62,743
Other Calls 1,480 1,052 1,200  1199  1372  1565  1428 1555  1308 1531  1319   1297 16,306
Total 7,338 6,270  6,819  6675  7719  7038  6806  7256  6714 7229  6799   7107 83,170

2017 Total Call Volume by Month
Total Calls Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Fire Calls 418 464 533 408 371 305 339 263 448 370 312 355 4,586
Medical Calls 5,001 4,453 5,186 4,886 5172 4792 5110 5173 4975 5012 4908  5100  59,768
Other Calls 1,197 965 1,378 1,154 1269 1294 1311 1285 1748 1300 1189  1207  15,297
Total 6,616 5,882 7,097 6,448 6,812 6,391 6760 6721 7171 6682 6409  6662  79,651

2016 Total Call Volume by Month
Total Calls Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Fire Calls 325 342 481 427 446 392 399 325 359 623 990 512 5,621
Medical Calls 4,689 4,517 4,999 4,796 5,051 4820 4929 5050 4802 5022 4773 5143 58,591
Other Calls 1,131 1,042 1,098 1,153 1,146 1331 1339 1297 1216 1299 1241 1156 14,449
Total 6,145 5,901 6,578 6,376 6,643 6543 6667 6672 6377 6944 7004 6811 78,661

2015 Total Call Volume by Month
Total Calls Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Fire Calls 362 522 420 332 415 337 304 328 252 338 396 345 4,351
Medical Calls 4,645 4,064 4,772 4,496 4,806 4,593 4,617 4,762 4,734 4,823 4,765 4,971 56,048
Other Calls 1,098 1,194 975 1,063 1,117 1,236 1,292 1,292 1,179 1,161 1,270 1,221 14,098
Total 6,105 5,780 6,167 5,891 6,338 6,166 6,213 6,382 6,165 6,322 6,431 6,537 74,497


Fire Calls
include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

380

Call Volume Statistics by Quarter

2020 Total Call Volume by Quarter
Total Calls 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Total
Fire Calls 1,077  1,374   978 1,237  4,666
Medical Calls 15,157  14,037   16,113 16,645  61,972 
Other Calls 4,041   3,977   4,894 5,022  17,934 
Total 20,275   19,388   22,005 22,904  84,572 


Fire Calls 
include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.

Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse


2019 Total Call Volume by Quarter
Total Calls 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Total
Fire Calls 1,161 1,131  1,097 1,244  4,633
Medical Calls 15,308 16,232  15,934  15,777  63,251
Other Calls 3,911 4,228  4,357 4,207  16,703
Total 20,380 21,591 21,388  21,228  84,587


Fire Calls 
include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.

Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse


2018 Total Call Volume by Quarter
Total Calls 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Total
Fire Calls 1,084  1,092  959   987  4,121 
Medical Calls 15,611  15,604  15,526   16,001  62,743 
Other Calls 3,732  4,136  4,291   4,147  16,306 
Total 20,427  20,832  20,776  21,135   83,170 


Fire Calls 
include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.

Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse


2017 Total Call Volume by Quarter
Total Calls 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Total
Fire Calls 1,415 1,084  1,050  1,037 4,586
Medical Calls 14,640 14,850  15,258  15,020 59,768
Other Calls 3,540 3,717  4,344  3,696 15,297
Total 19,595 19,651  20,652  19,753  79,651


Fire Calls 
include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.

Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2016 Total Call Volume by Quarter
Total Calls 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Total
Fire Calls 1148  1265 1,083  2,125 5,621
Medical Calls 14205  14667 14,781   14,938 58,591
Other Calls 3271  3630 3,852 3,696 14,449
Total 18624  19562 19,716  20,759 78,661


Fire Calls 
include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.

Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2015 Total Call Volume by Quarter
Total Calls 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Total
Fire Calls 1,304 1,084 884 1,079 4,351
Medical Calls 13,481 13,895 14,113 14,559 56,048
Other Calls 3,267 3,416 3,763 3,652 14,098
Total 18,052 18,395 18,760 19,290 74,497


Fire Calls
include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.

Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2,451 
Contact Us Signup for Newsletters
  • Follow Us
Contact
Gwinnett Justice &
Administration Center
75 Langley Drive
Lawrenceville, GA 30046

Phone: 770.822.8000

  • Open Records Request
  • ADA Information
Services
  • Pay Water Bill
  • Licensing & Revenue
  • Commuter Information
  • Death Certificate
  • Driver's License
  • e-Government Online
  • Citizen Self Service
  • InGwinnett
  • Marriage License
  • Courts, Law & Justice
  • Municipal Codes
  • Voter Registration
  • Public Library
  • Recycling/Solid Waste
Departments
  • Community Services
  • Corrections
  • Elections
  • Financial Services
  • Fire & Emergency Services
  • Human Resources
  • Information Technology
  • Planning & Development
  • Police
  • Sheriff
  • Support Services
  • Tax Commissioner
  • Transportation
  • Water Resources
A-Z Index
FAQ
Site Map

Official Site of Gwinnett County Government
Copyright 2021, Gwinnett County Board of Commissioners