Call Volume Statistics

2019 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	350	327	484	389	407	335	393	328	376				3,389
Medical Calls	5,196	4,680	5,432	5,371	5,582	5,279	5,269	5,310	5,355				47,474
Other Calls	1,281	1,240	1,390	1,354	1,443	1,431	1,482	1,469	1,406				12,496
Total	6,827	6,247	7,306	7,114	7,432	7,045	7,144	7,107	7,137				63,359

2018 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	411	287	386	377	356	359	363	300	296	322	328	337	4,121
Medical Calls	5,447	4,931	5,233	5099	5391	5114	5015	5401	5110	5376	5152	5473	62,743
Other Calls	1,480	1,052	1,200	1199	1372	1565	1428	1555	1308	1531	1319	1297	16,306
Total	7,338	6,270	6,819	6675	7719	7038	6806	7256	6714	7229	6799	7107	83,170

2017 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	418	464	533	408	371	305	339	263	448	370	312	355	4,586
Medical Calls	5,001	4,453	5,186	4,886	5172	4792	5110	5173	4975	5012	4908	5100	59,768
Other Calls	1,197	965	1,378	1,154	1269	1294	1311	1285	1748	1300	1189	1207	15,297
Total	6,616	5,882	7,097	6,448	6,812	6,391	6760	6721	7171	6682	6409	6662	79,651

2016 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	325	342	481	427	446	392	399	325	359	623	990	512	5,621
Medical Calls	4,689	4,517	4,999	4,796	5,051	4820	4929	5050	4802	5022	4773	5143	58,591
Other Calls	1,131	1,042	1,098	1,153	1,146	1331	1339	1297	1216	1299	1241	1156	14,449
Total	6,145	5,901	6,578	6,376	6,643	6543	6667	6672	6377	6944	7004	6811	78,661

2015 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	362	522	420	332	415	337	304	328	252	338	396	345	4,351
Medical Calls	4,645	4,064	4,772	4,496	4,806	4,593	4,617	4,762	4,734	4,823	4,765	4,971	56,048
Other Calls	1,098	1,194	975	1,063	1,117	1,236	1,292	1,292	1,179	1,161	1,270	1,221	14,098
Total	6,105	5,780	6,167	5,891	6,338	6,166	6,213	6,382	6,165	6,322	6,431	6,537	74,497

2014 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	517	360	524	440	425	296	346	325	246	380	457	358	4,674
Medical Calls	4,277	3,827	4,108	4,203	4,562	4,310	4,364	4,710	4,449	4,596	4,332	5,035	52,773
Other Calls	1,904	961	1,032	1,089	1,090	1,047	1,150	1,191	1,074	1,100	1,061	938	13,637
Total	6,698	5,148	5,664	5,732	6,077	5,653	5,860	6,226	5,769	6,076	5,850	6,331	71,084

2013 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	319	287	474	414	386	322	306	290	323	349	434	351	4,255
Medical Calls	4,350	3,777	4,228	3,990	4,290	4,081	4,147	4,379	4,150	4,392	3,990	4,410	50,184
Other Calls	886	835	899	957	1,114	1,111	1,230	1,246	1,048	1,016	1,049	1,001	12,392
Total	5,555	4,899	5,601	5,361	5,790	5,514	5,683	5,915	5,521	5,757	5,473	5,762	66,831

2012 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	429	328	460	486	369	363	385	311	329	439	530	416	4,845
Medical Calls	4,061	3,801	4,209	4,147	4,365	4,062	4,340	4,297	4,093	4,145	4,055	4,453	50,028
Other Calls	967	842	960	928	949	1,001	1,310	1,118	889	1,030	919	971	11,884
Total	5,457	4,971	5,629	5,561	5,683	5,426	6,035	5,726	5,311	5,614	5,504	5,840	66,757

2011 Total Call Volume by Month
Total Calls	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
Fire Calls	372	482	442	464	465	491	383	375	360	498	455	489	5,276
Medical Calls	4,099	3,505	3,873	3,748	4,032	3,852	3,858	4,148	3,957	4,016	3,828	4,077	46,993
Other Calls	817	780	996	1,103	1,024	1,186	1,164	1,131	964	1,080	969	967	12,181
Total	5,288	4,767	5,311	5,315	5,521	5,529	5,405	5,654	5,281	5,594	5,252	5,533	64,450

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2019 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,161	1,131	1,097		3,389
Medical Calls	15,308	16,232	15,934		47,474
Other Calls	3,911	4,228	4,357		12,496
Total	20,380	21,591	21,388		63,359

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2018 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,084	1,092	959	987	4,121
Medical Calls	15,611	15,604	15,526	16,001	62,743
Other Calls	3,732	4,136	4,291	4,147	16,306
Total	20,427	20,832	20,776	21,135	83,170

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2017 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,415	1,084	1,050	1,037	4,586
Medical Calls	14,640	14,850	15,258	15,020	59,768
Other Calls	3,540	3,717	4,344	3,696	15,297
Total	19,595	19,651	20,652	19,753	79,651

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2016 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1148	1265	1,083	2,125	5,621
Medical Calls	14205	14667	14,781	14,938	58,591
Other Calls	3271	3630	3,852	3,696	14,449
Total	18624	19562	19,716	20,759	78,661

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2016 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1148	1265	1,083	2,125	5,621
Medical Calls	14205	14667	14,781	14,938	58,591
Other Calls	3271	3630	3,852	3,696	14,449
Total	18624	19562	19,716	20,759	78,661

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2015 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,304	1,084	884	1,079	4,351
Medical Calls	13,481	13,895	14,113	14,559	56,048
Other Calls	3,267	3,416	3,763	3,652	14,098
Total	18,052	18,395	18,760	19,290	74,497

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2014 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,401	1,161	917	1,195	4,674
Medical Calls	12,212	13,075	13,523	13,963	52,773
Other Calls	3,897	3,226	3,415	3,099	13,637
Total	17,510	17,462	17,855	18,257	71,084

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2013 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,080	1,122	919	1,134	4,255
Medical Calls	12,355	12,361	12,676	12,792	50,184
Other Calls	2,620	3,182	3,524	3,066	12,392
Total	16,055	16,665	17,119	16,992	66,831

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2012 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,217	1.218	1,025	1,385	4,845
Medical Calls	12,071	12.574	12,730	12,653	50,028
Other Calls	2,769	2.878	3,317	2,920	11,884
Total	16,057	16.670	17,072	16,958	66,757

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2011 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,296	1,420	1,118	1,442	5,276
Medical Calls	11,477	11,632	11,963	11,921	46,993
Other Calls	2, 593	3,313	3,259	3,016	12,181
Total	15,366	16,365	16,340	16,379	64,450

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse

2010 Total Call Volume by Quarter
Total Calls	1st Quarter	2nd Quarter	3rd Quarter	4th Quarter	Total
Fire Calls	1,329	1,316	1,141	1,288	5,074
Medical Calls	11,238	11,463	11,527	11,885	46,113
Other Calls	2, 732	2,996	3,183	2,897	11,808
Total	15,299	15,775	15,851	16,070	62,995

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include alarms, assisting citizens, gas leaks, water in buildings, hazmat, and cave-in/collapse