The Field Operations Division, the Jail Operations Division, and the Court Operations Division are assigned to the Operations Bureau. The Operations Bureau is commanded by a Deputy Chief.

The Field Operations Division Commander is responsible for the operation of this division. The division is responsible for conducting follow-up investigations of criminal violations of the law and providing crime scene and evidence recovery services; preparing case and incident reports. The Field Operations Division is comprised of four sections: Civil Process Section, Criminal Investigation Section, Mental Health Task Force, and Special Investigations Section.

Civil Process Section

The Civil Process Section will be under the command of Field Operations Division. The purpose of this section is to process, serve, and ensure compliance with court judgements, ensure the safe transportation of inmates, and manage the Sheriff's Office Reserve program. Units include:

• Civil Processing/Evictions Unit
• Drug & Treatment Accountability Unit
• Civil Processing Administrative Unit
• Transport Unit
• Reserve Unit

Criminal Investigations Section

The Criminal Investigation Section conducts follow-up investigations into specific crimes reported to the Sheriff’s Office and Jail. Units include:

• Extradition Unit
• Family Violence Unit (Day)
• Family Violence Unit (Evening)
• K-9 Unit
• Uniform Day Unit
• Uniform Evening Unit
• Sex Offenders Unit

Mental Health Task Force

The Mental Health Task Force responds to individuals in the community with mental health illnesses whom are presenting in an acute crisis symptomatic of severe mental illness rather than overt criminality.

Special Investigations Section

The Special Investigations Section is responsible for the investigation of organized crime, violations of narcotics and controlled substances laws, vice crimes, and gang activity as well as investigating crimes inside and outside of the jail. Units include:

• Crime and Intelligence Unit
• Fugitive Unit
• Gang Unit
• Jail Intelligence Unit
• Metro Task Force Unit
• Trafficking and Child Exploitation (TRACE) Unit

The TRACE Unit's mission is to protect citizens, especially children, from violent criminal offenders and criminal organizations. TRACE will accomplish this by conducting proactive investigations with the use of advanced technology and covert operations, and by partnering with federal, state and local law enforcement agencies and the community.

The Jail Operations Division Commander is responsible for the operation of this division. The division is responsible for providing a safe and humane environment for inmates; protect them from victimization within the facility and provide access to a system of due process internal to the facility; ensuring public safety by providing professionally managed jail services to inmates pursuant to judgements of the courts; provide protection for the public and staff; provide the court with pertinent information and effective services for use in pre-sentencing processes and decisions; speaks with courts and attorneys concerning the jail and resolves problems or concerns. The Jail Operations Division is divided into the following components:

• Emergency Services Section
• Morning Shift
• Evening Shift

Medical Contract Auditor

The Medical Auditor Liaison ensures compliance of medical contracts at the Gwinnett County Jail.  The liaison also has a partnership with jail staff and staff members from the facilities contracted medical provider. It ensures that adequate health care is provided to inmates who are in custody of the Gwinnett County Jail.

• Contact Office: 770.619.6444

The Court Operations Division Commander is responsible for the operation of this division. The division is responsible for the security of the Gwinnett Justice and Administration Center (GJAC), Jail Courts, and the Gwinnett County Courthouse Annex (GCCA); provide immediate emergency assistance for any emergency that might arise; provide a secure environment for court officials, personnel, visitors, and control inmate conduct. The Court Operations Division is divided into the following components:

• GJAC Security Section
• Court Security Unit First Floor
• Court Security Unit Second Floor        
• Court Security Unit Third Floor        
• Building Security Unit

• Annex Security Section
• Court Security/Holding Unit
• Jail Court Unit 
• Building Security Unit