To provide quality Human Resources services to attract, develop, motivate, and retain a strategically-aligned workforce within a supportive work environment.
Through collaborative efforts and excellent customer service, we will continue to build a culturally diverse and high-caliber workforce that contributes to the overall success of Gwinnett County Government.
Integrity: We commit to acting truthfully, ethically, and professionally. We will treat everyone with dignity, courtesy, and respect. We will be personally responsible and accountable for the services we deliver to our customers and develop their trust in us as competent, professional service providers.
Teamwork: We foster and promote an organizational climate where all facets of County government can work closely together. We will accomplish this by encouraging and supporting the individual talents and contributions of all team members.
Responsiveness: We provide timely, relevant, and comprehensive services to meet the organization's needs to include ongoing development, implementation, and evaluation of all of our services to address changing needs.
Innovation: We challenge ourselves to be open-minded and creative, and to realize that the ability to disagree helps identify options and resolve differences constructively. We support reasonable risk-taking.
Fairness: We are committed to merit-based employment principles and equal employment opportunity. We advocate fair treatment in our behaviors, our policies, and our practices.
Excellence: We strive for the highest levels of individual and organizational achievement by providing opportunities for all employees to contribute ideas, develop their potential, and make the best use of their talents and abilities. We strive to keep abreast of and implement best practices for our service delivery processes.
Sheryl Dallas was appointed Director of the Department of Human Resources on October 6, 2017. Prior to her appointment, she served as Deputy Director of the department for nearly three years. She came to Gwinnett County with extensive experience in public sector human resources and employee benefits administration, having served in Miami-Dade County, Florida, and in Georgia for the Atlanta Housing Authority, Fulton County, and ACCG, Georgia’s County Association. Sheryl has also acted as a consultant to local governments in human resources matters while working for several national public sector consulting firms. She holds a bachelor’s degree in English and a master’s degree in public administration from Texas Tech University.
Vicki Casella was appointed Deputy Director of Human Resources in November 2017. She started her career with Gwinnett County in April 2007 as a Senior Human Resources Generalist and was promoted to HR Manager in August 2013. Vicki has over 20 years of public and private human resources experience. Vicki has a Bachelor’s Degree in Political Science from University of Illinois, Springfield.
Raechell Dickinson joined Gwinnett County Human Resources in 2015 and was appointed as Deputy Director of the Benefits Division in 2018. The Benefits Division provides benefits for over 4,700 active employees and 1,500 retirees. Raechell is responsible for overseeing the administration of employee and retiree health plans, life and disability insurances, supplemental benefits, health spending accounts, Workers’ Compensation, a state-of-the-art wellness program, and the County’s retirement plans. Raechell has dedicated her career to working in the public sector for the past 15 years to include Franklin County Children Services (Ohio) and the State of Ohio Mental Health and Addiction Services. Raechell is a graduate of Ohio Dominican University and brings more than 13 years of Human Resources experience to her role.
Stephen Hart was appointed Deputy Director of Human Resources on October 13, 2018. Prior to his appointment, he served as the Section Manager over the Human Resources’ HRIS section for more than five years. He is also a member of the Society of Human Resources Management. He initially worked in the Strategic Business and Development Division of Financial Services where he managed a number of systems-related projects and specialized in system enhancements. Stephen came to Gwinnett with more than eight years of management and process improvement experience in the private sector. He holds a bachelor’s degree in International Affairs from the University of Georgia and is a graduate of Gwinnett County’s LEAD program.