Mission, Vision, Values

Gwinnett County’s IT Department is committed to empowering business stakeholders with technology and services that facilitate effective processes, collaboration, and communication.  We accomplish this by:

• Developing skilled IT staff with a professional, customer-oriented mindset
• Fostering and maintaining valuable partnerships with business units
• Providing a stable, secure, and highly integrated computing environment

To be recognized as an effective technology leader and a catalyst for business innovation.

• We believe in honesty, fairness, and respect for all
• We believe in stewardship of public resources, protection of the environment, and that all residents should expect to live and work in a clean and secure community
• We value excellence, creativity, innovation, and new technologies and ideas
• We believe that our government must be customer-focused, fiscally responsible, and deliver services that are among the best in the nation

In an effort to achieve our vision and mission and to support, enable, and drive the County forward, we strive to meet or exceed the following departmental goals:

• Be a Reliable Provider of Secure Technology to the Organization
• Optimize the Cost to Deliver IT
• Be a Trusted Technology Advisor to the Organization
• Be the Steward of the Organization’s Information Assets
• Promote Business Process Innovation Through Technology
• Create Highly Skilled and Performing Teams
• Deliver Customer Service Excellence