Customer Self Service Forms

Our online self-service forms make it easy and convenient for Gwinnett County Department of Water Resources (GCDWR) customers to do business with us. Please see below for available online services:

Click here to enroll in, update, or cancel Automatic Payment service. This service is a free bill payment program where you can authorize your bill to be automatically drafted from bank account monthly.

Click here to change personal information related to your existing GCDWR account such as mailing address and contact phone numbers.

Click here if you are a new customer wanting to start water/sewer service or if you are an existing customer requiring an additional GCDWR account.

Click here if you are a current customer wanting to discontinue your water/sewer service.

Click here if you are an existing customer moving to another address within our service area. This link will discontinue your current service and transfer it to your new residence.

Click here if you are a fire hydrant meter rental customer and need to submit your monthly meter reading.