Payment Assistance and Rebates
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The Toilet Rebate, Toilet Recycling, and Smart Leak Detection Device Rebate programs are discontinued.
Water Resources Assistance Program
Gwinnett County works with organizations to provide assistance to customers who are having a difficult time repairing leaks or fixing septic systems.
Need Help Applying for Assistance?
DWR has Customer Advocates that can help you through the process. Contact a Customer Advocate at WRAP@GwinnettCounty.com or by calling 678.602.4559.
If you need extra time to pay your bill, please speak to a Customer Care Representative prior to disconnection of service.
Learn more about the Water Resources Assistance Program.
Utility Payment Assistance
Many local organizations could have resources to help Gwinnett residents in need of utility payment assistance. Gwinnett County Government is not affiliated with the organizations listed below. You may contact each organization directly for eligibility requirements and funding availability.
Duluth Cooperative MinistryPhone number: 770.623.9563 |
Jewish Family & Career Services of AtlantaPhone number: 770.677.9389 |
Latin American AssociationPhone number: 678.205.1018 |
Lilburn Cooperative MinistryZip codes: 30047, 30084, 30087Phone number: 770.931.8333 Website: LilburnCoop.org |
Neighborhood Cooperative MinistryZip codes: 30071, 30360, 30084, 30092, 30093Phone number:770.263.8268 Website: OurNCM.org |
North Gwinnett Cooperative MinistryZip codes: 30024, 30518, 30519Phone number: 770.271.9793 Website: NorthGwinnettCoop.org |
The Salvation Army (Lawrenceville Corps)Phone number: 770.724.1677Website: SalvationArmyAtlanta.org |
Ser FamiliaPhone number: 678.363.3079Website: SerFamilia.org |
Southeast Gwinnett Cooperative MinistryZip codes: 30078, 30039, 30017, 30052Phone number: 770.985.5229 Website: SEGwinnettCoop.org |
St. Vincent de Paul – GeorgiaPhone number: 678.892.6163Website: SVDPGeorgia.org |
