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  • Support Services

  • Director:
    Angelia Parham

    Angelia Parham
    p: 770.822.8011
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    Director : Angelia Parham

    Staff Member Name

    Angelia Parham joined Gwinnett County as the Support Services Department Director in May 2013. She brings with her more than 25 years of public and private sector experience that includes work with two Fortune 500 companies, CH2M Hill and Exxon, and the city of Roswell. Her employment with CH2M Hill included work for the city of Sandy Springs and Hartsfield-Jackson Atlanta International Airport. As public works director for Sandy Springs, she set up and managed the public works structure for the newly incorporated city. Later, she served as assistant project director for a condition assessment project at Hartsfield-Jackson Atlanta International Airport. She also previously served as deputy director and interim director for the city of Roswell’s transportation department. Prior to that, she conducted research at the Texas Transportation Institute and has authored and coauthored numerous publications.

    Angelia holds both a Bachelor of Science and a Master of Science in civil engineering from the University of Tennessee. She is a professional engineer and was named 2008 Public Works Director of the Year by American City and County Magazine. She was a member of the Transportation Research Board’s Operational Effects of Geometrics Committee for nine years. Angelia and her husband, John, have four children. 


Support Services

Welcome to the Gwinnett County Department of Support Services. The Department provides the following services:

  • Facilities Management is responsible for repair and maintenance services, management of capital projects, records management services, mail services, housekeeping services, and grounds maintenance for County facilities.
  • Fleet Management is responsible for maintaining County vehicles and equipment and providing fuel for County services.
  • Property Management is responsible for land transactions for County purposes and management of related County leases.
  • Fiscal Management is responsible for management of the department’s annual budget preparation process, financial reporting, oversight of expenditures, and billing and collection services.
  • Solid Waste is responsible contract management of exclusive franchise agreements with 5 residential service providers and contract management of non-exclusive franchise agreements with 18 authorized commercial and/or construction or demolition waste service providers.

Support Services’ goal is to provide the highest quality service to all customers in an efficient and timely manner. Our employees work hard to meet this goal each day.

Following are contact names and numbers for all areas of Support Services as well as links to each section as indicated at the top of this page:

Director's OfficeAngelia Parham - 770.822.8011
Deputy Director - Susan Canon - 770.822.8165
Fiscal Management and Solid Waste Division - Marion Reader - 770.822.8730
Facilities Management Division - Michael Plonowski - 770.822.8015
Fleet Management Division - Ron Adderley - 678.442.3306
Solid Waste Call Center - 770.822.7141