The Employee Support and Training Division concentrates on supporting the department’s mission, vision, and values by focusing internally on employees and reaching outward to the community as well.  The Division’s four areas coordinate a wide variety of functions. 

The Employment/HR area oversees all functions related to employment, and associated issues.  In addition, they oversee personnel actions, promotions, transfers, demotions, employee records, and all associated official documentation. They are also responsible for the Human Resources Data Center which hosts numerous statistical reports.

The Training Academy oversees the training and development of employees, beginning when personnel enter recruit school and continuing through annual training, paramedic school, career path and leadership development. All entry level personnel are trained as Firefighter II/ EMT’s through our Training Academy’s programs, with the opportunity to return for Paramedic training at a later date. For more information, please visit the Training Academy portion of the website.

The Risk Management and Marketing area is responsible for tracking and analyzing the health and safety of the department. This section includes the monitoring and facilitating of the infection control and health and wellness for the department.  The section monitors trends to appropriately address safety and health needs throughout the organization. By providing new and relevant information to the department health & safety committee, assist in the prevention of accidents and injuries. Risk Management processes all phases of risk management claims for the department. The Marketing area manages all department and community-related initiatives, projects and reports for the department. This area is responsible for the marketing functions for the department, including newsletters, website maintenance, and multimedia presentations. The Marketing area also coordinates all special events for the department, to include graduations, promotional ceremonies, and department new employee orientation.