Call if you can...Text if you can’t. Text to 9-1-1 available this June.
Learn MoreCommunications/E911
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Learn how to ask for assistance or report an incident to E-911
Learn MoreCommunications Section
The Communications Section is responsible for answering both emergency and non-emergency calls for service. The Communications Officer assigned to this area also dispatch Police, Fire, and Emergency Medical Units. Due to the nature of the job, the center is in operation 24 hours a day, 365 days per year.
As part of the enhanced 911 system, Gwinnett County is proud to announce Text to 911 service in all major cellular providers will be available starting June 1, 2020.Open Records
If you are requesting a copy of a 911 call, please visit the online open records portal.
Non-Emergency Contact Information
For all non-emergency responses please call 770.513.5700.
