Gwinnett County Transit (GCT) operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been subjected to any unlawful discriminatory practice under Title VI may file a complaint with Gwinnett County, Georgia.
For more information on GCT’s civil rights program, and the procedures to file a complaint, please visit the GCT website www.gctransit.com or contact customer service at (770) 822-5010. If you have trouble using a standard telephone and need TTY/TTD services, dial 7-1-1 to set up Georgia Relay communications; language assistance is available for persons with limited English proficiency.
A person may also file a Title VI complaint directly with the Federal Transit Administration, Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, D.C. 20590. Please visit this webpage: https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/file-complaint-fta for information on filing and a Federal Transit Administration complaint form.