The Employee Support and Training Division concentrates on supporting the department’s vision, mission, and values by focusing internally on employees and reaching outward to the community as well. The division’s four areas coordinate a wide variety of functions.
Gwinnett County
Government
Government
Employee Support and Training
Employment/HR
The Employment/HR area oversees all functions related to employment, and associated issues. In addition, they oversee personnel actions, promotions, transfers, demotions, employee records, statistical reports, and all associated official documentation. They are also responsible for the Human Resources Data Center which hosts numerous statistical reports.
Training Academy
Gwinnett County Fire and Emergency Services’ Training Academy is the foundation of professional excellence within the department. Training begins with rigorous fire and emergency medical instruction and continues throughout each employee’s career, following a structured path of growth and advancement. In-service training and continuing education ensure personnel remain current with evolving standards, techniques, and technologies. The Academy’s Paramedic Program is accredited by the Commission on Accreditation of Allied Health Education Programs, reflecting the highest standards for AEMT and Paramedic education.
The Training Academy is supported by state-of-the-art facilities designed for both classroom learning and hands-on experience. These include a burn building, training tower, apparatus building, and a low-speed driving course. In 2015, voter-approved 2009 SPLOST funding enabled the expansion of the campus with a three-bay apparatus storage building, a training pavilion, and a two-story, 35,000-square-foot education building—further enhancing the Academy’s ability to deliver realistic, scenario-based training.
Through comprehensive instruction, modern facilities, and accredited programs, the Training Academy upholds the department’s commitment to service excellence and prepares firefighters and medics to meet the needs of Gwinnett County’s residents with skill, confidence, and professionalism.
Risk Management
The Risk Management area is responsible for tracking and analyzing the health and safety of the department. This section includes the monitoring and facilitating of the infection control and health and wellness for the department. The section monitors trends to appropriately address safety and health needs throughout the organization. By providing new and relevant information to the department Health & Safety Committee, assist in the prevention of accidents and injuries. Risk Management processes all phases of risk management claims for the department. Furthermore, the Health and Safety Committee also reviews new ideas and suggestions through a Project and Initiative Process that is offered for all employees to make suggestions on new processes, equipment, training, and changes or additions to guidelines. These ideas are reviewed by the committee and if approved presented to the Chief’s Office for approval to move forward as a Project Charter, this will ensure it is investigated further by the appropriate stakeholders before final approval by the Fire Chief.