The Employee Support and Training Division concentrates on supporting the department’s vision, mission, and values by focusing internally on employees and reaching outward to the community as well. The division’s four areas coordinate a wide variety of functions.
Gwinnett County
Government
Government
Employee Support and Training
Employment/HR
The Employment/HR area oversees all functions related to employment, and associated issues. In addition, they oversee personnel actions, promotions, transfers, demotions, employee records, statistical reports, and all associated official documentation. They are also responsible for the Human Resources Data Center which hosts numerous statistical reports.
Training Academy
Gwinnett County Fire and Emergency Services' Training Academy is the foundation of professional excellence within the department. Training begins with rigorous fire and emergency medical instruction and continues throughout each employee’s career, following a structured path of growth and advancement.
Risk Management
The Risk Management area is responsible for tracking and analyzing the health and safety of the department. This section includes the monitoring and facilitating of the infection control and health and wellness for the department. The section monitors trends to appropriately address safety and health needs throughout the organization. By providing new and relevant information to the department Health & Safety Committee, assist in the prevention of accidents and injuries. Risk Management processes all phases of risk management claims for the department. Furthermore, the Health and Safety Committee also reviews new ideas and suggestions through a Project and Initiative Process that is offered for all employees to make suggestions on new processes, equipment, training, and changes or additions to guidelines. These ideas are reviewed by the committee and if approved presented to the Chief’s Office for approval to move forward as a Project Charter, this will ensure it is investigated further by the appropriate stakeholders before final approval by the Fire Chief.