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Saving Lives and Protecting Property

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Gwinnett County Fire & Emergency Services provides emergency medical services and fire protection to a population of over 960,00 people with an authorized force of 1018 superbly trained men and women. The department holds an ISO rating of 2/2x and the prestigious Accreditation Agency status with the Commission of Fire Accreditation International (CFAI) since 2017.

Gwinnett County Fire & Emergency Services respond to over 84,000 requests for aide annually. The department delivers service to the Gwinnett community through 31 fire stations with 31 engine companies, 12 ladder trucks, 33 ambulances, and 3 alternative response vehicles. All emergency response vehicles are staffed with EMT’s and paramedics. All response vehicles are equipped to deliver advanced life support. The departments service delivery also includes specially trained personnel in technical rescue, hazardous materials, swift water, mass causality, and a bike medic team.

The award-winning Training Academy provides superior training in all disciplines of emergency services. The department is actively engaged through the Community Risk Reduction Division in educating and preparing the public for fire, medical emergencies, and natural disasters. In other prevention measures, the department reviews building plans to address potential fire hazards and inspects fire protection systems in buildings.

Gwinnett County Firefighter

Vision, Mission, and Values

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Vision Statement

Deliver the highest quality of service.

Mission Statement

Saving lives and protecting property. 

Values Statement

  • Truth: We believe in integrity and honesty
  • Trust: We believe in accountability and transparency
  • Respect: We believe in equity and compassion
  • Unity: We believe in inclusivity and engagement

Accreditation

On March 22, 2022, the Center for Public Safety Excellence (CPSE) awarded Gwinnett County Fire and Emergency Services with the designation of accredited agency for the second time. The department was first accredited in March  2017.  This prestigious recognition was given for meeting the criteria of the Commission on Fire Accreditation International’s (CFAI) voluntary self-assessment and accreditation program. The department was also commended by the CFAI Committee for its innovative programs and services. 

The accreditation process examines past, present, and future service levels, including internal performance. The department submits the Annual Compliance Report each February based on accreditation cycle. The CFAI is dedicated to assisting agencies throughout the world to provide continuous quality improvement and enhancement of service delivery. The department’s accreditation is valid for five years.


Gwinnett County Fire and Emergency Services has achieved an ISO rating of 2/2X effective May 1, 2024. The rating, known as the Public Protection Classification, is a two-point improvement since the previous survey conducted by the Insurance Services Office. Some insurance companies use the Public Protection Classification in setting annual premiums for residential, commercial, and industrial properties. Homeowners and business owners should contact their insurers and let them know the rating has improved.

The most current CoAEMSP Annual Report is for the calendar year 2023.

The most recent success rate for the National Registry of EMT Paramedic Cognitive exam was 100%, and 100% for the psychomotor exam.

The most recent positive placement rate for graduates was 100%. Positive Placement is defined by the CoAEMSP as being “Employed full or part-time in a related field and/or continuing his/her education and/or serving in the military.” Positive Placement is measured at the completion of the program.

The most recent retention rate was 55%, with 30 starting the program and 17 graduating.
 

2022 – 31 Students 
NREMT Written – 94%
NREMT NREMT Psychomotor  – 100%
Retention – 55% (31 students started the program with 17 graduating)
Positive Placement – 100%
 

2021 – 54 Students 
NREMT Written – 100%
NREMT NREMT Psychomotor  – 100%
Retention – 57% (54 students started the program with 31 graduating)
Positive Placement – 100%
 

2020 – 54 Students 
NREMT Written – 95.2%
NREMT Practical – 100%
Retention – 79.6% (54 students started the program with 43 graduating)
Positive Placement – 100%
 

2019 – 62 Students 
NREMT Written – 91.9%
NREMT NREMT Psychomotor  – 100%
Retention – 79.5% (78 students started the program with 62 graduating)
Positive Placement – 100%
 

2018 – 107 Students 
NREMT Written – 88%
NREMT NREMT Psychomotor  – 98.6%
Retention – 92.24% (116 students started the program with 107 graduating)
Positive Placement – 100%
 

2017 – 51 Students 
NREMT Written – 87.33%
NREMT Practical – 100%
Retention – 68.92% (74 students started the program with 51 graduating)
Positive Placement – 100%
 

2016 – 102 Students 
NREMT Written – 100%
NREMT Practical – 100%
Retention – 82.26% (124 students started the program with 102 graduating)
Positive Placement – 100%
 

2015 – 99 Students
NREMT Written – 100%
NREMT Practical – 99%
Retention – 87.0 % (115 Students started the Program with 99 Graduating)
Positive Placement – 100%