The Support Operations Division provides necessary support to all divisions within the Gwinnett County Police Department and ensures that police services are delivered to the public in a timely and effective manner.
Gwinnett County
Government
Government
Winter Weather Alert : Some County services will be impacted by inclement weather conditions.
Learn MoreWelcome to the new GwinnettCounty.com : Read about all the exciting enhancements and changes.
Learn MoreSupport Operations Division
Facilities Management plans and oversees construction of new facilities, the maintenance of existing facilities, and planning for future facilities.
Fleet Operations manages and maintains the department's large inventory which includes a fleet of more than 900 vehicles.
The Fiscal Management Section oversees a wide and varied range of responsibilities. In addition to providing administrative support to other divisions within the Police Department, it also ensures an added level of financial accountability.
The Human Resources Unit processes payroll, timesheets, position control, maintains personnel files and other personnel issues for an ever increasing authorized strength of police employees. This unit serves as liaison to the County's Department of Human Resources and Financial Services in such matters as FMLA, Accident/Property Loss reports, and Workers' Compensation.
Lobby/Building Security officers are responsible for the security of the Gwinnett County Police Department Headquarters Building and the Annex Building. They maintain a safe and secure working environment for department employees.
The Office of Professional Standards oversees applicant background investigations and reviews serious allegations of employee misconduct through two units: the Background Investigations and Recruiting Unit and the Internal Affairs Unit. The recruiting unit fills sworn and non-sworn positions and works with the County’s Department of Human Resources to identify qualified candidates.
The Internal Affairs Unit maintains records on all allegations of misconduct, uses of force, and vehicle pursuits. It also investigates serious misconduct cases and may conduct internal investigations for other County departments and city governments. The department treats all allegations seriously; individuals with concerns or questions may contact an Internal Affairs Investigator by e-mail or at 770.513.5500, and procedures for filing complaints or commendations are posted at each precinct.
The Records Unit is responsible for the maintenance, processing, storage, and destruction of all files, records, and documents submitted to the unit. These would include citations, incident reports, accident reports, investigator’s reports, Uniform Crime Reporting, and other official police reporting as directed.
The Georgia Crime Information Center (GCIC) Unit is responsible for maintaining computerized files on stolen property, wanted persons, missing persons, and other information on the state and national computer system. This unit functions twenty-four hours a day. The Records/GCIC Manager is also responsible for state and federal uniform crime reporting, Police Records retention and destruction, and processing criminal history records restriction requests for the department.
Georgia Open Records Law makes most basic incident reports public records, however, in some cases there are exceptions in the law that do not permit us to release reports to the general public.
Visit the Police Services page to learn more about obtaining police reports and permits.