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Please note: Our interactive voice system will be unavailable to accept payments via phone from Friday, July 31st at 6pm until Sunday, August 2nd at 12:00pm. You may still make your payment online.

Welcome! You can now pay your water bill online - 24 Hours a Day! With our online services, you can pay your water bill and view up to 18 months of billing history. This online service is for non-reoccurring, one-time only payments.

By clicking on 'I accept & Login' you are agreeing to the Department of Water Resources Security Policy.

Go Paperless! Getting your bill online is convenient and environmentally friendly. We'll send you an email notification when your new bill is ready to view. Login to learn more.

Registration is simple. All you need to get started is information from your current water bill. First time users, click register

Register Today


Refund policy: Our policy is not to issue refunds for overpayments on open accounts. However, if you have a question concerning your payment and/or you wish to inquire about a potential refund, please call our office at 678-376-6800 Monday thru Friday between 8:00am to 5:00pm.

ATTENTION AOL USERS: The AOL web browser is not supported and may have issues with on-line bill payment.
Click here for more information.

Please email dwrresidential@gwinnettcounty.com for assistance. Please include your Water Account number for faster service.