Fire and Emergency Services

About the department

The Gwinnett County Department of Fire and Emergency Services is proud to serve the citizens of Gwinnett County. Gwinnett is the largest fire service district in Georgia and protects over 800,000 people within the 437 square miles of the county.

The department is divided into four divisions that effectively allow the men and women of the department to serve the citizens of the county.

Business Services develops and coordinates the budget of the department, including emergency medical transport billing, logistics, resource, apparatus, and facilities management.

Employee Support and Initiatives three areas coordinate a wide variety of functions. The Employee Support Section oversees human resource functions related to employment, risk management, and associated issues. The HR Administration/Payroll area oversees employee compensation and related actions. The Projects and Initiatives Section manages department and community initiatives, projects, events, marketing functions, and reports.

Community Risk Reduction is charged with fire inspections, investigations, and all code-related topics within the business community of the county. This division is also responsible for the Public Information Office which includes PIO responsibilities and community education.

Operations is charged with daily operations of all county fire stations. The division is responsible for all fire and emergency calls throughout the county.

The mission of the department is to save lives and protect property, while delivering the highest quality of service by holding the principles of truth, trust, respect, and unity as the core values that shape the department.

Please navigate the website for more information about the department.
Call Volume Statistics by Month
2012 Total Call Volume by Month
Total CallsJanFebMarApr MayJunJulAugSepOctNovDecTotal
Fire Calls 429 328 460 0 0 0 0 0 0 0 0 0 1,217
Medical Calls 4,061 3,801 4,209 0 0 0 0 0 0 0 0 0 12,071
Other Calls 967 842 960 0 0 0 0 0 0 0 0 0 2,769
Total 5,457 4,971 5,629 0 0 0 0 0 0 0 0 0 16,057


2011 Total Call Volume by Month
Total CallsJanFebMarApr MayJunJulAugSepOctNovDecTotal
Fire Calls3724824424644654913833753604984554895,276
Medical Calls4,0993,5053,8733,7484,0323,8523,8584,1483,9574,0163,8284,07746,993
Other Calls8177809961,1031,0241,1861,1641,1319641,08096996712,181
Total 5,2884,7675,3115,3155,5215,5295,4055,6545,2815,5945,2525,53364,450

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include hazmat incidents, fire alarms, gas leaks, and assisting citizens
Call Volume Statistics by Quarter
2012 Total Call Volume by Quarter
Total Calls 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Total
Fire Calls 1,217 1,217
Medical Calls 12,071 12,071
Other Calls 2,769 2,769
Total 16,057 16,057

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include hazmat incidents, fire alarms, gas leaks, and assisting citizens.

2011 Total Call Volume by Quarter
Total Calls1st Quarter2nd Quarter3rd Quarter4th Quarter
Total
Fire Calls1,2961,4201,1181,442
5,276
Medical Calls11,47711,63211,96311,921
46,993
Other Calls2, 5933,3133,2593,016
12,181
Total
15,36616,36516,34016,379
64,450

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include hazmat incidents, fire alarms, gas leaks, and assisting citizens

2010 Total Call Volume by Quarter
Total Calls1st Quarter2nd Quarter3rd Quarter4th Quarter
Total
Fire Calls1,3291,3161,1411,288
5,074
Medical Calls11,23811,46311,52711,885
46,113
Other Calls2, 7322,9963,1832,897
11,808
Total
15,29915,77515,85116,070
62,995

Fire Calls include all fire and suspected fire calls.
Medical Calls include any medical emergency, including drowning, stroke, and cardiac arrest.
Other Calls include hazmat incidents, fire alarms, gas leaks, and assisting citizens
Paramedic education program accreditation
The Gwinnett County Department of Fire and Emergency Services completed its self study and site visit as part of the paramedic educational program accreditation process with the Committee on Accreditation of Educational Programs for the Emergency Services Professions under the guidance of the Commission on Accreditation of Allied Health Education Programs. Gwinnett Fire and Emergency Services would be the second accredited EMS education program in Georgia and the first fire department in Georgia to receive this paramedic accreditation.

Through this process of receiving accreditation, the Gwinnett County Department of Fire and Emergency Services was chosen as a case study. The department's experience with the accreditation process will serve as an example for those who are pursuing this national paramedics accreditation. View the case study at www.coaemsp.org/Becoming_Accredited.htm.
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