ATTENTION

Extreme fire danger caused by ongoing drought has prompted a temporary ban on the following: all outdoor burning; smoking, grilling, and campfires in all County-operated parks; and fireworks usage.
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Due to scheduled system maintenance, several online services will be unavailable on
Saturday, December 10, from 9:00 AM until 5:00 PM
.

Due to scheduled system maintenance, several online services will be unavailable on
Saturday, December 10, from 9:00 AM until 5:00 PM
.


The services affected are:

  • Online Water Bill Payment and Self Service Forms
  • Licensing and Revenue Services
  • ESS (Employee Self Service)
  • Citizen Self Service
  • SRM (Supplier Relationship Management)

We apologize for any inconvenience that this required outage may cause.

View and Pay Your Water Bill Online

Gwinnett County citizens and customers now have the ability to securely view and pay their water bills online. Payments from checking accounts, as well as Visa, MasterCard and Discover are accepted.

We are excited to offer this free service to our customers. 

View and/or Pay Water Bill Now


Contact Us

Department of Water Resources (DWR) is located at 684 Winder Highway in Lawrenceville. We are open Monday through Friday from 8:00am to 5:00pm to accept payments, establish or discontinue water service, and answer any questions that you might have.

Our Customer Service Representatives are available to help you by phone from 8:00am to 5:00pm Monday through Friday. You can reach us by phone at 678.376.6800. Customers do not need to come into DWR's office to establish or discontinue water service, make changes to your account, or to make billing arrangements. All this can be done over the phone, by e-mail or by clicking on the Quick Links below.  If you wish to contact us by e-mail, select the appropriate account type from the following:  Residential, Rental, or Commercial.


Questions about Lead?
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