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New Address for Mailed Payments Effective May 1
If you pay your bill by mail, please note that effective May 1 we will have a new address for payments that are mailed:

Gwinnett County Department of Water Resources
P. O. Box 71225
Charlotte, NC 28272-1225

If you are using an online bill pay service please be sure to update this new mailing address through your bank.


View and Pay Your Water Bill Online

Gwinnett County citizens and customers now have the ability to securely view and pay their water bills online. Payments from checking accounts, as well as Visa, MasterCard and Discover are accepted.

We are excited to offer this free service to our customers. 

View and/or Pay Water Bill Now


Contact Us

The Gwinnett County Department of Water Resources (DWR) is located at 684 Winder Highway in Lawrenceville. We are open Monday through Friday from 8:00am to 5:00pm to accept payments, establish or discontinue water service, and answer any questions that you might have.

Our Customer Care Representatives are available to help you by phone from 8:00am to 5:00pm Monday through Friday. You can reach us by phone at 678.376.6800. Customers do not need to come into DWR's office to establish or discontinue water service, make changes to your account, or to make billing arrangements. All this can be done over the phone, by e-mail or by clicking on the Quick Links below.  If you wish to contact us by e-mail, select the appropriate account type from the following:  Residential or Commercial.


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Quick Links