What are the expansion services being proposed?

Gwinnett County is continuously working toward enhancing mobility options for residents and visitors. The new services include three new local fixed routes and two microtransit zones that will launch in phases throughout 2023.

What is microtransit?

Microtransit is a flexible on-demand shared-ride mode of passenger transportation. Riders request a vehicle — typically a small shuttle or van — through the Ride Gwinnett app or by calling a dispatcher to pick them up and drop them off at a location within a designated microtransit zone. The zones have connections to local fixed route service.

What planning effort went into the proposed expansion services?

Ride Gwinnett has made efforts to improve the current local fixed route and commuter bus route service established in 2001 through the following initiatives:

• Connect Gwinnett: Transit Plan (2018)
• Microtransit pilot in Snellville (2019)
• Gwinnett Transit Development Plan (2022)

To address the lack of connectivity within the county, adding more local fixed route services and microtransit services in new areas was determined to be a short-term solution. 

What do the proposed expansion services mean to Gwinnett?

Whether you are commuting to work or school, going to the grocery store, heading to the doctor’s office for an appointment, or visiting friends or family, Ride Gwinnett’s service expansion offers more convenient mobility options to get you to the places you want to go.

With the addition of the Lawrenceville and Snellville microtransit service, Ride Gwinnett is more flexible to meet your needs. With expanded service, more than 50 percent of Gwinnett residents will have access to transportation options.

What are the fare costs for the proposed expansion services?

The fixed-route service will remain at $2.50 per trip, the same as the existing fixed-route service. The fare for microtransit in Lawrenceville and Snellville is $3.00 per trip.

When do the changes go into effect?

Ride Gwinnett is taking a phased approach to launch the new routes and services with Routes 25 and 70 and microtransit starting on August 28, 2023. Other phases will go into effect throughout the year.