Water Resources launches a bilingual 24/7 Virtual Assistant to make managing your account easy.
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You may qualify for help with your water bill, fixing leaks, or repairing your septic system with Water Resources Assistance Program (WRAP)
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Save Time, Pay Online
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Find out about water projects in your area!
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Replacing an Aerator
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Want to learn more about how to find and fix leaks? Check out our leak detection page.
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Interested in learning about how to conserve water outdoors or build a rain garden? Check out our upcoming workshops!
Learn MoreCHANGE IN WATER BILL PAYMENT ADDRESS
The water bill payment mailing address for the Gwinnett County Water Resources Department is now:
Gwinnett Water Resources
P.O. Box 105023
Atlanta, GA 30348-5023
Please note that this is not a physical address and should only be used for mailed payments. In-person payments will still be accepted at Gwinnett Water Resources’ main office, located at 684 Winder Highway in Lawrenceville. You can also pay online or over the phone at 678.376.6800.
Should you need to overnight your bill, please use the following address:
Lockbox Services 105023
Gwinnett County Water Resources
3583 Atlanta Avenue
Hapeville, GA 30354-1705
Gwinnett County Department of Water Resources' Mission and Vision
Mission:
The mission of Gwinnett County Department of Water Resources is to provide superior water services at an excellent value.
Values:
We value an inclusive culture that advances excellence in service, stewardship, integrity, and innovation.
The mission of Gwinnett County Department of Water Resources is to provide superior water services at an excellent value.
Values:
We value an inclusive culture that advances excellence in service, stewardship, integrity, and innovation.
Beware of Scams
While the Department of Water Resources tests the County’s water quality frequently, the County does not send employees to test tap water inside customers’ homes.
If anyone claiming to be a Gwinnett County employee asks to take water samples from inside your home, do not let them in. As always, if you feel unsafe or if someone is trying to break into your home, call 911.
Residents may call Water Resources’ 24-hour dispatch at 678.376.7000 with questions or concerns.
Water and Sewer Rates and Fees
