Water Resources

We are currently experiencing delays in the processing and mailing of some bills. If your bill has not been received, you may visit us online at www.gwinnetth2o.com/paymybill to set up an account, view a copy of your recent bill or bill history, and even sign up for convenient paperless billing.

These delays may result in some customers receiving two mailed bills very close to each other, with the amount due from the first bill showing as a past due forwarded balance on the next months’ bill. This is a timing issue, and late charges will not apply.

The Gwinnett County Department of Water Resources is pleased to present the annual water quality report. The Consumer Confidence Report contains important information about the quality of your drinking water, including detailed results of state and federally mandated tests for various contaminants. We are proud to say that in 2020, there were no EPA Safe Drinking Water Act violations. You can read the full report here. 

Mission: 
The mission of Gwinnett County Department of Water Resources is to provide superior water services at an excellent value.

Values:
We value an inclusive culture that advances excellence in service, stewardship, integrity, and innovation.

You can conveniently pay your Gwinnett County water bill at thousands of Western Union Quick Collect locations nationwide! 

•  Bring your Gwinnett County water bill to any Western Union location: GCGA.us/WesternUnion
•  A Western Union agent will assist you with your payment to: Gwinnett County Water
•  Allow up to three days for payment processing to avoid late fees or disconnection
• If you are paying on the day of a scheduled disconnection, please call Gwinnett Water Resources at 678.376.6800 to confirm payment
•  Please note that convenience fees apply