To ensure the delivery of an integrated, cost-effective, and environmentally sound solid waste management system, and to promote sustainable community programs and policies throughout Gwinnett County.

To be a leader in the development, implementation, and maintenance of innovative and sustainable waste reduction, recycling and collection services within an engaged community.

Responsiveness: Providing solid waste and recovered materials services that are timely and serve the needs of our community.

Stewardship: Acting as wise and responsible caretakers of the financial, constructed, natural, and human resources entrusted to the division.

Innovation: Embracing new and better ways to achieve improved results through creativity, inventiveness, teamwork, and adoption of appropriate new processes and technology.

Environmental Responsibility: Ensuring the collection and management of solid waste and recovered materials in an environmentally sound manner and in accordance with regulatory requirements.

Continuous Improvement: Focusing on improving the division’s efforts through coordination, participation, and education with various stakeholders and organizations.

Strategic Thinking: Committed to implementing projects, programs, and processes that promote sustainability, meeting our current needs and challenges while anticipating the needs and challenges of the future.

Integrity: Acting in an honest, ethical, professional, and respectful manner with each other and our community, taking personal responsibility, and being accountable for achieving results.

Teamwork: Promoting unity and cooperation among staff, as well as with our community, contractors, and stakeholders, to meet our purpose of achieving the mission, vision, and work of the division.

Education: Continually educating ourselves and our community regarding sustainability, environmental responsibility, recycling, and proper waste management.