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Water Resources Payment Options

The Gwinnett County Department of Water Resources offers many payment options for your convenience.

**Please note if your account is past due or your service has been interrupted, you should make your payment in person at our Central Facility located at 684 Winder Highway or with a live representative over the phone during normal business hours.  Payments dropped at a satellite location or made over the automated phone system may not post to your account for 24 to 48 hours.

Online Bill Pay Now Available

Gwinnett County citizens and customers now have the ability to securely pay their water bills online. Payments from checking accounts, as well as Visa, MasterCard and Discover are accepted.

We are excited to offer this free service to our customers.  Click on the "Pay Water Bill Online" link on the left.

Pay by Phone Anytime Day or Night
You can use your Visa, MasterCard, or Discover to pay your water bill 24 hours a day, seven days a week (including holidays). Please call 678.376.6800 and follow the voice prompts. Please do not use this option after normal business hours if your water service has been interrupted or if your account is past due as your payment can take 24 to 48 hours to post to your account.

Pay by Mail
Please note that effective May 1, the remittance address has changed.  If you are using an online bill pay service please be sure to update this new mailing address through your bank.

You can mail your payments to our remittance address:

Gwinnett County Water Resources
P. O. Box 71225
Charlotte, NC 28272-1225

To ensure proper posting of your payment, please include your payment coupon along with your check and write your account number on your check.

Pay in Person

You can make your cash, check, Visa, Mastercard, or Discover Card payment in person at our office located at:

684 Winder Highway
Lawrenceville, GA 30045


Pay by Automatic Draft
You can have your water bill automatically drafted from your bank account or credit card each month on the due date. Click here for the form to be set-up on automatic draft.